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View Full Version : Back to basics if at all possible please



thelearnlaxi
06-12-2020, 03:27 AM
Every time I attempt to Maintain library there's a system task which appears,namely 'Getting video subtitles',despite the fact I've recently attempted to stop every single internet retrieval ahem....service,due to 99.9% of my videos/films/exerpts etc. now having totally spurious,non-related artwork associated with them,thanks to Mezzmo.

I'm in the UK,I speak and read English,most of my media files are in English,so I can't figure out why on earth I'd need ANY subtitles for those files. If I ever require subs I d/l and burn .sub/.srt permanently into the video myself,using preferred size and colour settings etc.

I only want to use Mezzmo (pro,paid for and registered a few years ago....also updated) for video,not remotely interested in using it for music/photos etc. It would also be great if I could only see content on screen that can actually be played on my seemingly aspergers/OCD control freakery TV which would totally rule out .avi,.flv,.mov etc.,but of course they still insist on reappearing on my TV screen every time the Mezzmo server's started,even though none of them will play.

As previously mentioned,I've tried to turn off all internet related garbage in Mezzmo settings,but guess I must have missed one somewhere along the line.

Sincere apologies,I wasn't as grumpy as this a few years ago,it's happening more and more these days,mainly due to seemingly every item I purchase turning out to be a piece of poorly manufactured,overpriced plastic crud from the far east,not even fit to be in a lucky bag or christmas cracker,which used to be the only times we ever saw such throwaway junk.

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Peter
06-12-2020, 11:34 AM
Hi,
there is a setting in the Maintain Library dialog to turn off getting subtitle information from files, please check to see if this box is checked.

Please make sure transcoding is not disabled in Transcoding settings and that the device profile for your device is correctly assigned. If you can tell us the device you are streaming to and the profile selected for it in 'Media Devices' we can check to see if this is correct.

smitbret
06-13-2020, 03:00 AM
Hi,
there is a setting in the Maintain Library dialog to turn off getting subtitle information from files, please check to see if this box is checked.

Please make sure transcoding is not disabled in Transcoding settings and that the device profile for your device is correctly assigned. If you can tell us the device you are streaming to and the profile selected for it in 'Media Devices' we can check to see if this is correct.

I frequently have the "Getting video subtitles" pop up as well. It's not consistent but it is annoying when I have the feature turned off completely.

Peter
06-15-2020, 11:01 AM
Mezzmo is getting subtitles information from within the file and not from the Internet so this should not cause any extra network traffic.