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Hatuki
11-27-2023, 08:49 AM
I want to use the mezzmo app on an android 13 tablet. Recently I paid for the android app on android tv so I try to use the paid version on the tablet. But there is none, I even downloaded and installed the trial app apk and it works but just for 14 days. How can I use the normal paid version of the app on android 13?

Peter
11-27-2023, 09:57 AM
Please make sure that you are logged into the play store on the tablet using the same google account as the TV. It may also not be visible in the play store on the tablet because the app does not target the latest android api Google has limited its visibility in the play store. To allow the app to be visible on android 13 we will need to update the app to the latest api version.

Hatuki
11-27-2023, 05:58 PM
I said I use the app on android tv but I mean fire tv. So even if the app will be visible in the play store with android 13 on my tablet how can I link it to my paid fire tv version?

ftanner
11-28-2023, 09:08 AM
Please make sure that you are logged into the play store on the tablet using the same google account as the TV. It may also not be visible in the play store on the tablet because the app does not target the latest android api Google has limited its visibility in the play store. To allow the app to be visible on android 13 we will need to update the app to the latest api version.

Are there plans to update it? I really like it on my Shield Pro. I have a couple of ideas for "nice to haves" for it.

Peter
11-28-2023, 09:18 AM
I said I use the app on android tv but I mean fire tv. So even if the app will be visible in the play store with android 13 on my tablet how can I link it to my paid fire tv version?

The app from the Amazon app store is a different purchase to the app from the Google play store. You could install the amazon app store on your android tablet to install the Mezzmo app you purchased without having to purchase it from the google play store.

Peter
11-28-2023, 09:18 AM
Are there plans to update it? I really like it on my Shield Pro. I have a couple of ideas for "nice to haves" for it.

There are no plans to update at the current time.

Hatuki
11-29-2023, 04:26 AM
I installed it from the Amazon store app but the app is slow and not playing well.

Peter
11-29-2023, 12:01 PM
You can try installing the MX Player app from the Android play store and in the Mezzmo app uncheck the box in settings to use the internal video player. Then when playing videos select the MX Player app.

Hatuki
11-29-2023, 09:33 PM
Already tried it but the problem is the app itself. Starting a video takes a long time in the app sometimes I don't see anything while the play button shows playing. In a browser with the web server it all plays great.

Peter
11-30-2023, 09:28 AM
This will most likely be the device profile set in the Mezzmo server on the PC. Go to Media Devices in the Mezzmo application on the PC and change the device profile for the tablet to Conceiva Mezzmo (Android)