All media visible but won't play

[DrDog]

I downloaded Mezzmo yesterday and will purchase it if I can get it working well. Basic issue is that available media can be browsed from TV but not played.

My setup is Mezzmo 2.1.12 running on Windows 7 and cataloging media files from a Seagate NAS for streaming to Samsung LA40C650. My W7 laptop connects to router via wireless but TV connects to router via CAT5 cable. After some heartache trying to use NAS or PCSM as my media server I gave up and downloaded Mezzmo which looks great. Now I can see all my music, videos and photos listed on the TV (complete with thumbnails) but when I try to play any of them I get "File format not supported". This happens for all formats eg jpg, mp3, vob, avi, mp4. My profile within Mezzmo is Samsung C.

What am I missing?

Thanks
Matt

[Paul]

I've replied via the PM you sent previously - didn't see this post :)

[qupncy]

Hey I have the same problem. Except both my desktop and and tv which is a samsung c7000 40 inch are using a wired connection. I use samsung c profile.
Any suggestions?

[Paul]

If the files are on a NAS drive, try to enable "guest" accounts (if they are disabled) on the NAS. Also, try creating a user on the NAS with the same login/password as your Windows login/password. If that doesn't help, please e-mail support (at) conceiva (dot) com and we'll try to resolve this via e-mail.