View Full Version : Folder browsing slow or inconsistent

01-12-2011, 10:38 PM
I am currently using the trial version and I like it a lot, but before purchasing I would like to resolve one issue. When browsing from my Philips TV series 7000 or 9000 it sometimes takes a very long time before the content of the sub folders becomes available. This is not related to the number of files in the folders btw. Sometimes the folders and content are available right away, sometimes they will not show at all and even temporally freeze op de client. Browsing from my Sony BDP-470 is slow also but so far it did not freeze up that client.

So let me know what I can do, because I do not have this problem when browsing using the default Windows Media server. I double checked the wired network connections and they are all fine. I am running Windows 7 home premium.

Thanks in advance.

01-13-2011, 08:41 AM
Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging), then browse to a folder which takes a long time (even better if it freezes) and after that, please stop the server and send the logs to support (at) conceiva (dot) com - we'll check them out.

01-14-2011, 07:43 PM
Thanks for getting back to me. I figured it out. The problem is that the PC is to slow for Mezzmo. Especially for transcoding.

01-16-2011, 11:55 AM
I think another developer stumbled upon the issue that might be causing this. See this thread: http://forum.conceiva.com/showthread.php/1165-Media-Connect-for-iPhone-problem

They have noticed intermittent "hangs" from mezzmo when browsing folder structures.