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Quinntum
01-22-2011, 06:50 AM
Hello,

I was having an issue with stuttering and an issue with a video just stopping at the same point over and over. I've upgraded to a N router, but I still have the issue of a movie just stoping at the exact same point every time.

I can not fast forward past this point. If I watch the movie on my pc, it does not have any issues.

I have sent an email in regarding this issue along with a log file. I have not heard anything back yet. But I just wanted to know if anyone else had this issue.

Any ideas?

techpatriot
01-22-2011, 10:55 AM
I have the exact same issue. I'm using a WD TV Live to view content that always played fine before upgrading to 2.1.13 two days ago. I sent tech support an email early this morning too, but haven't heard back.

Thanks,
John

Dion
01-22-2011, 12:03 PM
Having a similar kind of issue. After about a day the server just disappears from devices. Have to stop and restart it to get them to show up.

Paul
01-24-2011, 10:30 AM
Thanks for the logs - we'll investigate and get back via e-mail. We do not work on the weekends, so that's why there have been no responses yet, but we're back in the office now and are processing support requests.

Jan
01-24-2011, 07:38 PM
Having a similar kind of issue. After about a day the server just disappears from devices. Have to stop and restart it to get them to show up.
Same thing happened to me after upgrading to 2.1.13, but I have not yet been able to get it back....

Dion
01-24-2011, 09:44 PM
Same thing happened to me after upgrading to 2.1.13, but I have not yet been able to get it back....

So far it hasn't happened for me again. I have logging on.. Hoping to catch it.. or maybe it left for good.

Jan
01-25-2011, 04:52 AM
I did a restart of the computer running Mezzmo - that did the trick :-) It is now running smooth again, and I just hope this was a single incident.

Dion
02-06-2011, 01:32 PM
I did a restart of the computer running Mezzmo - that did the trick :-) It is now running smooth again, and I just hope this was a single incident.

It's still happening for me.

blastman
02-07-2011, 04:37 AM
and me.

A restart hasn't helped in my situation and the problem is gotton to the point where any film i try to play is their suddenly 'not supported' or stops randomly. :(

Paul
02-07-2011, 09:33 AM
and me.

A restart hasn't helped in my situation and the problem is gotton to the point where any film i try to play is their suddenly 'not supported' or stops randomly. :(
Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then try playing one of those films and once it aborts, stop the server and send us the logs to support (at) conceiva (dot) com - we'd really like to replicate and fix this issue here. I think it's different to the one that .13 fixed, but we can't reproduce any of those streaming abruptions here yet...

Dion
02-07-2011, 01:38 PM
I sent 2-3 logs a few days ago. I hope you got em.

Paul
02-07-2011, 02:28 PM
Yes, thanks. I'm just trying to collect more logs from other users (devices) to see the problem from another side. Hopefully it'll be found and fixed soon.

rafiki69
02-23-2011, 01:22 PM
I can not play the last ~15min of many movies that are longer than ~1hr i have even re encoded one of the movies using a different program and it still hung in the same spot.