View Full Version : Downloading issues - please help

02-23-2009, 10:44 PM
Hey there.

Okay, I've just started using DownloadStudio, and I've been having some problems with my downloads.

The first problem is, with my first download, it's around 2.75 GB, and whilst I've been downloading, the amount and percentage downloaded resets itself everytime it reaches 10% downloaded. There are no error messages that come up, nor is any sign of a problem displayed, it just continues downloading after resetting itself to zero percent.

The second problem is with my second download. This one is only about 400 MB, and took about an hour and a half to reach 99%. However, since reaching 99%, it hasn't downloaded a single byte more in over 5 hours.

I'm really confused about what's going on, and if anyone could help, it would be really appreciated.

02-24-2009, 10:46 AM
Please send the URL's you are trying to download through to Conceiva support. We will then be able to take a look and hopefully have a solution, or more information on this problem.