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View Full Version : Having issues with a couple of videos



jayzi
07-21-2011, 01:08 PM
I have a .mkv file that would cause Mezzmo to disconnect and my TV to go back to previous input. I am using a LG 47W5600. I finally got it to start to play and it kept saying loading then skipped to the next movie in my folder. I have a couple of .avi files that will either disconnect or skip to the next movie. I am coming up on the last couple of days of my trial and would like to see if this can be resolved before I buy.

Paul
07-21-2011, 01:30 PM
Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then try playing that MKV file again and once it skips to the next file, stop the server and send the logs to support (at) conceiva (dot) com and we'll take a look.

jayzi
07-21-2011, 10:25 PM
I sent 3 different sets of log files from 3 different video files that I am having issues with. Two .avi files and one .mkv.

Paul
07-22-2011, 08:41 AM
Thanks, I'll get back to you via e-mail on those.