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weaver4
08-13-2011, 06:44 AM
Wanted to try Mezzmo. Downloaded the software tried to install it and got the following error while installing.

Error Code: -5001 : 0x80070002
Error Information:
>SetupNew\setup.cpp (142)
PAPP:
PVENDOR:
PGUID:
$
@Windows 7 / Server 2008 R2 Service Pack 1 (7601)
IE Version: 9.0.8112.16421

Paul
08-15-2011, 08:51 AM
We've never seen that error come up before.

Did you download from our (www.conceiva.com) site or from somewhere else?

Do you have an antivirus or any other security software running? If you do, can you please try disabling it and try to install again?

If it doesn't install with the antivirus turned off, can you please e-mail support (at) conceiva (dot) com and we'll try to figure this out.