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NiPaL
08-20-2011, 08:37 AM
Hi,

I just installed Mezzmo version 2.4.2.0 on my computer using windows 7 64 bits.

When i try to start the server, i have this error "Error 1068 The Dependency Service or Group Failed To Start"

Any help will be appreciated.

Thx.


Rey.

Paul
08-22-2011, 09:54 AM
Hi Rey,

Please check that the following services are started on your PC: http://forum.conceiva.com/showthread.php/514-Windows-services-that-need-to-be-running-in-order-for-Mezzmo-media-server-to-launch.?highlight=windows+services

Also, can you please check that the computer name does not contain any non-English characters in it.

chadu
09-21-2011, 08:37 AM
how do you check to see if the services are started or not? thanks.

chadu
09-21-2011, 09:02 AM
i went through and i am pretty sure that all those 3 things are running and i still cant start the server. any suggestions?

Paul
09-21-2011, 09:38 AM
To access the services manager type "services.msc" in your Run/Search prompt.

Can you please confirm that your computer name doesn't have any non-English characters in it?

chadu
09-21-2011, 09:34 PM
yes, my computer name is only my first name and last initial, no other characters.

Paul
09-22-2011, 09:58 AM
Can you please send a screenshot of your services manager (perhaps you'll need to make a couple of screenshots), so that we could check all the services and also a screenshot of your "register server" dialog with your user name filled in to support (at) conceiva (dot) com and we'll try to figure out what's wrong.

Also, are you using the latest released v2.4.3 or an older version?

chadu
09-23-2011, 12:17 AM
What is my 'register server' dialog?

Paul
09-23-2011, 09:47 AM
The "Register Server" dialog comes up when you make a change in the Media Server Settings dialog or when you initially install Mezzmo.

Do bring it up now, go to the Media Server Settings and change the server name to something. After that click OK and you should see a dialog come up asking for your name/password. Please take a screenshot of that and send it in.

DavidStanely
01-23-2012, 10:19 PM
I am going to share few tricks with you that have helped various users. You too perform these tricks in order to solve the said error:
1. Start Dependent Services for Windows Firewall
2. Start Dependent Services for the Print Spooler Service
3. Fix Registry and Clear Web Browser Cache
4. Start Dependent Services for Internet Connection Sharing

If you can't do the above tasks then read the article that i have shared below that might help you in performing the above tasks.
The Error 1068 in Windows 7 may still occur if your registry is not properly configured.
If you have already been experiencing the error 1068 error, you can get some help from this article error 1068 windows 7 (http://ezinearticles.com/?Error-1068-Windows-7-Fix&id=5533708).
Hope it fix your problem.

Paul
01-24-2012, 01:54 PM
Thanks for sharing this.