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View Full Version : Manual Maintain Library Run crashes Mezzmo every time.



jeffreybc55
10-16-2011, 08:08 AM
I update my library all the time. Why all of a sudden does it crash every time. I think this started after the last upgrade. Anyone else seen this issue?

IN the error message I see "QuickTime.qts_unloaded"

I attached a screen shot.

Paul
10-17-2011, 09:05 AM
Looks like it's crashing on processing a QuickTime file of some sort. Did you update your iTunes/QuickTime recently?

Also, please enable logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then do maintenance again and once it crashes send in the logs. Perhaps the file in question will show up in them and we can then work out a solution.