Playback not Available after update - Sony Bravia

[paul49]

I've been using Mezzmo for more than 12 months and it has worked flawlessly throughout. However, the last update may have created a small issue.
Occasionally the TV (Sony KDL-40HX700) will report "Playback not available" once or twice during a show. If I hit Return and then Play it picks up from where it stopped so it's a minor annoyance at worst but this is the first release which has exhibited the symptoms. (Assuming that the update is the cause and not just coincidental with some other problem).

I've made no changes to the file formats which are (originally) wmv recordings from WMC and converted to mpegps by VideoRedo.

Just noticed that I'm running v2.4.4.0 so I'll update to v2.4.5.0 and see if the problem goes away. If not there's plenty of other tests that I can do to eliminate possible causes.

In the meantine, has anyone else experienced this?

Thanks,
Paul.

[Paul]

Please let us know how 2.4.5 goes in this regard.

[paul49]

Hi Dennis,

Assuming I need to start some focussed investigation, would the logs be likely to show anything useful in your experience? Or will Mezzmo be blissfully unaware that the TV has dropped its bundle?
I guess I'm asking whether the DLNA protocol allows the Sony to return an error packet if it gets upset.

[Paul]

There is no error packet as such from the TV, so we need to analyze the full conversation to see if there are any issues that may interfere with transmission. If 2.4.5 doesn't work, just send the logs in to support and we'll take a look. If you can note the time when it happens, it'll help to narrow it down as well.

[paul49]

Thanks Dennis,
Will do.

I haven't tested against one of my BDP S370s yet either so that will be interesting. I can try Mezzmo on a different host as well.

Outstanding support as always.

[paul49]

I upgraded to v2.4.5 last night and watched a 90 minute show without any issues.

So, we'll see how it goes.