Canon MOV files on Samsung BD-C5500

[cchatter]

Hi, first thanks for a great piece of software. I have tried several other DLNA servers out there and Mezzmo is by far the best. I do have one issue that hopefully you can help with. I am trying to stream MOV files from my Canon SX30IS camera to my Samsung BD-C5500 blu-ray player. The video plays fine but no audio. The blu-ray player says "audio codec not supported". Below is the ffmpeg info from the file. I am using the "SamsungBDP" profile. I tried the "SamsungBDP-3D" profile but no luck. Is there a change I can make to the profile to transcode the audio only.


ffmpeg version N-33781-g35674a2, Copyright (c) 2000-2011 the FFmpeg developers
built on Oct 19 2011 10:31:16 with gcc 4.6.1
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/media/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/dennis/cc/include --extra-ldflags=-L/home/dennis/cc/lib --pkg-config=pkg-config
libavutil 51. 22. 0 / 51. 22. 0
libavcodec 53. 21. 0 / 53. 21. 0
libavformat 53. 16. 1 / 53. 16. 1
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 44. 0 / 2. 44. 0
libswscale 2. 1. 0 / 2. 1. 0

Seems stream 0 codec frame rate differs from container frame rate: 60000.00 (60000/1) -> 29.97 (30000/1001)
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\test\MVI_0311.mov':
Metadata:
major_brand : qt
minor_version : 537331968
compatible_brands: qt CAEP
creation_time : 2011-03-06 14:11:18
Duration: 00:02:50.87, start: 0.000000, bitrate: 24911 kb/s
Stream #0:0(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuvj420p, 1280x720, 23369 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 60k tbc
Metadata:
creation_time : 2011-03-06 14:11:18
Stream #0:1(eng): Audio: pcm_s16le (sowt / 0x74776F73), 48000 Hz, 2 channels, s16, 1536 kb/s
Metadata:
creation_time : 2011-03-06 14:11:18
At least one output file must be specified


---> DB Level Info: 41, 578
---> Frame rate: 29.97
---> Aspect ratio:


Thanks
Chat

[Paul]

Hi Chat,

Thank you for the positive feedback - we appreciate it!

Can you please upload one of those files to www.megaupload.com so that we could test it here? If such files fail to play, we'll adjust the device profile and send it to you.

[cchatter]

Hi Dennis, thanks for the speedy reply. I was not able to upload the original file to megaupload. However, I do have another file (only 9.7MB) that came from the same camera and shows the same issue. You can download it from this URL: http://chattergoon.info/upload/MVI_0474.ZIP

Thanks
Chat

[Paul]

Thanks for the file - please open a support ticket and I'll send you an updated device profile to fix playing such files.

[cchatter]

Thanks Dennis, I opened the support ticket as requested. I will try it as soon as I receive the updated profile. In the meantime, is there any thoughts of documenting the profile files? I am pretty tech savvy and would be quite comfortable updating the profiles to fix issues such as this if the setting were documented. If not, then how about some sort of profile editor? Either would be a nice enhancement.

Thanks again,
Chat

[Paul]

I've sent you an updated device profile via e-mail, so you should receive it shortly.

There is no official documentation for the profile, but do feel free to ask and we'll reply :) We do have plans for an editor of some sort in the future as well, but no ETA on that yet.

[cchatter]

I just gave the updated profile a try but it did not work. I stopped the server, replaced the file and started it again. It looks like you deleted the lines below from the mp4/mov section which coincidentally was one of the things I had tried before starting this thread :-)
<audio>
<format id="pcm_s16le" encode="0">
</format>
</audio>

[Paul]

Is transcoding turned on? If it is, then the file should be transcoded. I may need to see the logs if transcoding is turned on, but it still fails.

[cchatter]

I confirmed that transcoding is indeed turned on. However, it appears the file is not being transcoded. I have attached the MezzmoMediaServer log. The MezzoMediaServerTranscoding log was empty and not attached.

Thanks
Chat

[Paul]

The problem is that you made a copy of the old profile: "C:\ProgramData\Conceiva\Mezzmo\DeviceProfiles\Sams ungBDP - Copy.prf" and it's being used instead of the new one. Please remove that copy or rename the file extension and try again.

[cchatter]

Thanks Dennis. I changeed the backup extension and I now see in the log that the correct profile is being picked up. I am seeing some strange behavior when I select a file for playback on the BDP but I am still troubleshooting. Sometimes when I select a file it will take about a minute and then start playing. Other files will olso take a minute but comes back saying "unsupported format" However, when I select the same file again it play fine. I think it has to do with the size of the file and tanscoding. The larger files may be timing out before it starts playing. I do see in the transcoding logs that it's copying the video (as it should) and only transcoding the audio. Just an FYI. I am still playing around with my settings.

[Paul]

If you wish, send in new logs and FFmpeg file information to support and I can help you troubleshoot.