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View Full Version : C++ Runtime errors - Why I am getting this?



jeffreybc55
12-07-2011, 09:52 AM
Every time I reboot my computer I get this error message - see attached.197

Paul
12-07-2011, 11:06 AM
We did have a problem like this in a previous version of Mezzmo. Are you running the latest version v2.4.5? If not, please upgrade via Help/Check For Updates in Mezzmo. If you are running the latest version, we would like to know why this is happening. Please enable logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging). Then reboot your computer as you mention. After it fails, zip up and send in all the logs to us. We'll investigate it further for you.

jeffreybc55
12-08-2011, 01:01 PM
here are the logs....and I am on 2.4.5.0

Paul
12-08-2011, 01:55 PM
I assume that you have "Run on Windows startup" checked in the Options, right? If you do, can you please uncheck it, the reboot the PC and just try running Mezzmo. Does it also crash? If it doesn't, then it's possible that your computer is too busy at startup for Mezzmo to launch successfully and this causes the crash.

If that's the case, you could try using one of the third-party tools available to delay loading of Mezzmo on Windows startup.