Panasonic Viera TV 2011 profiles

[drwoodr]

I have a Panasonic viera TC-P60S30 TV with DLNA. I connect to Mezzmo fine. Mezzmo defaulted to the Panasonic Viera (2011 models) profile, which is correct (TV built Oct 2011). It plays mkv and mp4 files fine, both of which are supported by the set. No avi files play, I get a "cannot read file" error. I changed the profile to Panasonic Viera (2011 models, NTSC), and same thing happened. I then changed the profile to Panasonic Viera (no DIVX), and that works fine. Why don't the 2011 profiles play avi files? All profiles had the transcode incompatible media files checked.

[Paul]

Actually the "NTSC" profile shouldn't contain AVI (they should be transcoded, like in the "No DivX" profile). Please open a support ticket and we'll send you an updated device profile to try.

[drwoodr]

Support ticket submitted.

[Paul]

I've sent a reply to you via e-mail.

[damienb]

I have a Panasonic viera TC-P60S30 TV with DLNA. I connect to Mezzmo fine. Mezzmo defaulted to the Panasonic Viera (2011 models) profile, which is correct (TV built Oct 2011). It plays mkv and mp4 files fine, both of which are supported by the set. No avi files play, I get a "cannot read file" error. I changed the profile to Panasonic Viera (2011 models, NTSC), and same thing happened. I then changed the profile to Panasonic Viera (no DIVX), and that works fine. Why don't the 2011 profiles play avi files? All profiles had the transcode incompatible media files checked.

Hi- I also have a 2011 viera and running into the same exact issue. Would you mind sharing what the solution was? it's driving me crazy. thanks much

[Paul]

Contact us at support [at] conceiva [dot] com and we'll provide you with an updated device profile.