Updated to 2.5 and now I have no device profiles to choose from.

[SupaBrotha]

What happened to all the device profiles for me to choose from? I attempt to edit a device but can't apply changes because it tells me I need to choose a device profile. Look in the drop down list and nothing shows.

This is also the case when I try to pre-transcode files. I get something telling me I need to choose formats but no formats show when I click on the options to choose them.


PLEASE HELP!!!:confused:

[Paul]

If there are no device profiles, perhaps the DeviceProfiles folder has been delete or moved. Please check if it exists and has files in it - to find its location see this thread: http://forum.conceiva.com/showthread.php/467-FAQ-Where-are-device-profiles-located

Did installation of 2.5 go through ok, without any errors/warnings?

[SupaBrotha]

It did complete with no errors, but I do not see the DeviceProfiles folder anymore. It was all there before the update.

[Paul]

Very strange - I haven't heard of this happening before.

Please try re-installing and see if that puts the DeviceProfiles folder back.

What version did you update from?