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View Full Version : Mezzmo 2.5 crashes when exiting



america94
01-24-2012, 08:01 AM
Hello everyone,

Ever since I upgraded Mezzmo to version 2.5, it crashes whenever I exit the application (Windows 7 tells me Mezzmo has stopped responding and then that the program has stopped working).

Besides that, the program works just fine and the Media Server stays on even when the program crashes on exit.

I assume I am not the only one experiencing this situation (?)...any hints on how to troubleshoot better?

thanks.

Paul
01-24-2012, 01:58 PM
I don't know of other reports of crashes when exiting the Mezzmo application - but we want to know what is happening and fix it. It's best that you turn on logging and send us a set of logs to look at. Please enable logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging). Then, start Mezzmo and then exit it using File/Exit menu in Mezzmo. After it crashes, please zip up all the logs and send them to us at support [at] conceiva [dot] com.