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View Full Version : Mezzmo Freezes 70% into a movie



dcf_oc
01-28-2012, 04:37 PM
Sometimes it works great but for the last 2 nights it has started freezing about 70% of the way through a movie.

ver 2.5.0.0
5,790,000 kb mpg file
Streaming on my Panasonic bluray DMP-BDT215P/210
all files pre transcoded set to panasonic bdp

pc
win 7 ult 64bit
core i7-920
24gb ram
steamed from a 7200 rpm sata hd

Router -- cisco linksys e4200 with lated firmware
connected with the faster 40k (?) setting to the bdp



fyi -> I just bought the Mezzmo license.

Paul
01-30-2012, 10:14 AM
I'm not sure what that faster setting is, but is it possible that the BDP doesn't support it properly? Can you please try the default network connection settings and see if that helps? Also, is this a B/G or an N wireless connection?

Does the file stop playing in the same spot all the time? If it does, it's possible that transcoding failed at that spot.

dcf_oc
01-30-2012, 10:21 AM
it's a linksys e4200 dual band and will run on either b/g or faster n -- I currently have the bdp connected to the N setting

Paul
01-30-2012, 10:23 AM
Ok, does it stop playback at the same spot or is it random?

dcf_oc
01-30-2012, 10:33 AM
random and always towards the end of a movie -- but today one was very jerky at the beggining and then was fine -- I have all pre-transcoded to panasonic bdp

Paul
01-30-2012, 10:39 AM
We'll need to see some logs to understand what's going on, so please enable logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) then try playing the problem file again and once playback becomes jerky or stops, stop the server and send the logs to support.