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View Full Version : Missing file list on DLNA client



erimads
03-19-2012, 07:25 PM
Two times I have lost the video file list on my DLNA client.

Normally I have the following menu points to select on my DLNA client.
'All Video Files'
'Artist'
'Creator'
'File Type'
'Folders'
'Genre'
'Last 50 Played'
'Recently Added'
'Top 50 Rated'
'Year'

When it goes wrong the point 'Folders' disappears from the menu list.
I normally use 'Folders' to find my video files.
And after this when I select 'All Video Files' there is no files to see at all. I have about 1100 files on 2 HDD disk.
I can only get it to work again by total uninstall and new install.
The first time it occurs was after using the trial version for a time I registered Mezzmo and then it occurs.
The second time it occurs was after I have running the windows program to make more space on my C: disk,
the program removes a lot of temp files and compresses som old files.

Regards
Erik

Paul
03-19-2012, 09:29 PM
You mention lacking disk space on C drive. This may be the cause. Perhaps move your transcoding files to another drive that has more space. To do this go to the Transcoding Settings dialog in Mezzmo and change the transcoding folder.

If that does not help, please enable logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging), then browse your playlists on your DLNA device to expose the problem you mention. After that, stop your Mezzmo server, zip up all the logs and send them to us at support [at] conceiva [dot] com. Once we get your logs, we will look into why you are not seeing all playlists and folders.

erimads
03-20-2012, 05:06 AM
It can be a little difficulti because there can go many days before I see the problem again.