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Wolfman500
06-01-2012, 04:40 AM
My server crashes after maybe one or two days when running the Mezzmo Media Server Services. I cannot figure out what the problem could be.

I am running Windows 2008 R2 server with a AMD Athlon II 850 with 8GB of memory and 14TB of storage space.

Please help.

ftanner
06-01-2012, 10:02 AM
Does it show any errors in the Event Logs under Applications?

Paul
06-01-2012, 10:25 AM
Wolfman500: What version for Mezzmo are you running? If you are running the latest version (v2.6.2.0), then whenever the Mezzmo application or the Mezzmo server service crashes, a crash dump file is created. If you send us this crash dump file, then we can pinpoint the problem very quickly and fix the problem for you. Also, the latest version does have several fixes for crashes reported by users, so that may help you as well. Please upgrade to the latest version and, if you get a crash, send the crash dump ZIP file to support [at] conceiva [dot] com.

Wolfman500
06-01-2012, 11:57 AM
Well the 2008 Server crashes not the program. And I have tried Memory Management programs and I have also increased my pagefile to 100GB. But it still crashes the 2008 Server.

I am also running the latest Mezzmo.

Paul
06-01-2012, 03:22 PM
That's very strange. Please turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Continue using Mezzmo and Mezzmo server as you normally do. When the crash re-occurs, reboot your computer and then please zip up all the log files and send them to us at support [at] conceiva [dot] com. We'll analyze the logs to see what happened just before your Win Server 2008 crashed.

ftanner
06-02-2012, 11:59 AM
100GB is WAY too much in the way of pagefile size. You want it to be RAM+1GB to twice the size of RAM.