View Full Version : Resume function no longer working under 2.6.4
Maybe its just me however my Samsung C650 no longer has the resume message when playing a video.
Normally i would see the message when a video starts saying press blue to resume last position.
I've run some tests and it does however show on videos that i had watched using the last version, if that makes sense.
So if i watch a video using 2.6.4 that i had started to watch under 2.6.3 then i DO get the resume message.
However if i start watching a new video under 2.6.4 and came back to it, then no resume message.
cheers
Gus
Thanks for reporting this, Gus. We'll check it out here with our Samsung C-series TV to try to reproduce your problem. We'll post back here with any fixes after we have completed our testing.
hopper1111
07-10-2012, 02:54 AM
Same here. On my Samsung TV C6970 - no resume function since 2.6.4. On my Samsung BluRay Player BD C5900 is the same Problem. And to stop a video takes 5-10 sec. now.
catharsys
07-10-2012, 08:35 AM
Same here. no resume on new and video stop takes forever...
Josip
07-11-2012, 01:53 PM
I am having the same issue since using v2.6.4 :(
1: Resume function not working.
2: Takes 7 seconds to exit video. (timed)
Using Samsung 58C7000 with Samsung C profile.
Thanks for the bug reports. We're fixing it now & will report back ASAP.
We have just reproduced this problem on our Samsung C-series TV and will fix it now. Can any user that has this issue please send us a set of logs to support [at] conceiva [dot] com so we can make sure that the same issue is happening on your Samsung TV/BDP model? That will help us make sure we have the all issues fixed. Many thanks.
Just an update - we have fixed this issue (i.e. stopping a video takes a long time and resume is no longer working on Samsung devices). Please contact us at support [at] conceiva [dot] com for a patch. We will also include these fixes in the next minor update we release.
Josip
07-12-2012, 05:57 PM
The fix works. Thanks Paul. :)
Thanks for the confirmation, Josip.
hopper1111
07-13-2012, 10:05 AM
After installing the patch, Mezzmo works great again. Thanks for the fix, iam happy now!
Thanks for the confirmation, hopper1111.
We will be releasing a minor update later today for registered users and this will include all the fixes that you and others have tested for us.
Hi Paul,
just to let you know the resume feature has gone again in 2.6.7
It was fine in 2.6.5 - i missed out 2.6.6 after the issues others had so upgraded from 2.6.5 to 2.6.7
cheers
Gus
fastbuck
07-28-2012, 02:23 AM
...and i just wrote a good review for 2.6.7.0 in another thread... I can confirm the missing resume function with samsung c tv and profile.
That is strange. It is working on our Samsung C-series TV using the Samsung C device profile. If possible, please try this: Go to the Media Devices dialog in Mezzmo and delete all devices. Restart your Mezzmo server and all devices will be re-detected and re-listed. Make sure they are using the right device profiles. Try streaming and test the resume features again. Let us know how you go.
fastbuck
07-28-2012, 09:59 PM
Tried this and it still doesn't set new resume points. Already available resume points done with a previous mezzmo version still work and I am able to skip to them, but after watching a few minutes and stopping the video no new point will be set. (Samsung UE40C6000 with Samsung C profile)
hopper1111
07-29-2012, 09:07 AM
No resume function in 2.6.7.0. for my samsung C6970, again. Rolling back to 2.6.3.0 and turn off the auto update.
Edit: Cant install the 2.6.3.0 version. It wrotes: The database is wrong, should install a newer version? Where is this database?
Edit2: Ok, found the database, but now mezzmo donīt find my devices.
I install the 2.6.7.0 again but i need a resume function fix ASAP!
beachmuscles
07-29-2012, 10:16 AM
My resume is also not working under 2.6.7 for a Samsung C550. Last few releases been very buggy.
Can I suggest that on the site, you should be able to download previous versions which are stable and be able to roll back should an issue arise.
hopper1111
07-29-2012, 07:29 PM
So, i roll back to 2.6.6.0. (http://www.conceiva.com/downloads/2660_mezzmo-setup.exe). But no resume function too. After i cleared 8-10x my devices in the options my resume function is working again. I think there is a problem with the device manager.
Thanks for all the feedback. We're re-testing this now with our Samsung TVs and will provide an update once we determine the problem.
We have found & fixed the problem relating to resume for Samsung devices. You can contact us at support [at] conceiva [dot] com for a patch to try.
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