Resume function no longer working under 2.6.4

[Gus]

Maybe its just me however my Samsung C650 no longer has the resume message when playing a video.
Normally i would see the message when a video starts saying press blue to resume last position.

I've run some tests and it does however show on videos that i had watched using the last version, if that makes sense.

So if i watch a video using 2.6.4 that i had started to watch under 2.6.3 then i DO get the resume message.
However if i start watching a new video under 2.6.4 and came back to it, then no resume message.

cheers

Gus

[Paul]

Thanks for reporting this, Gus. We'll check it out here with our Samsung C-series TV to try to reproduce your problem. We'll post back here with any fixes after we have completed our testing.

[hopper1111]

Same here. On my Samsung TV C6970 - no resume function since 2.6.4. On my Samsung BluRay Player BD C5900 is the same Problem. And to stop a video takes 5-10 sec. now.

[catharsys]

Same here. no resume on new and video stop takes forever...

[Josip]

I am having the same issue since using v2.6.4 :(
1: Resume function not working.
2: Takes 7 seconds to exit video. (timed)

Using Samsung 58C7000 with Samsung C profile.

[Paul]

Thanks for the bug reports. We're fixing it now & will report back ASAP.

[Paul]

We have just reproduced this problem on our Samsung C-series TV and will fix it now. Can any user that has this issue please send us a set of logs to support [at] conceiva [dot] com so we can make sure that the same issue is happening on your Samsung TV/BDP model? That will help us make sure we have the all issues fixed. Many thanks.

[Paul]

Just an update - we have fixed this issue (i.e. stopping a video takes a long time and resume is no longer working on Samsung devices). Please contact us at support [at] conceiva [dot] com for a patch. We will also include these fixes in the next minor update we release.

[Josip]

The fix works. Thanks Paul. :)

[Paul]

Thanks for the confirmation, Josip.

[hopper1111]

After installing the patch, Mezzmo works great again. Thanks for the fix, iam happy now!

[Paul]

Thanks for the confirmation, hopper1111.

We will be releasing a minor update later today for registered users and this will include all the fixes that you and others have tested for us.

[Gus]

Hi Paul,
just to let you know the resume feature has gone again in 2.6.7

It was fine in 2.6.5 - i missed out 2.6.6 after the issues others had so upgraded from 2.6.5 to 2.6.7

cheers

Gus

[fastbuck]

...and i just wrote a good review for 2.6.7.0 in another thread... I can confirm the missing resume function with samsung c tv and profile.

[Paul]

That is strange. It is working on our Samsung C-series TV using the Samsung C device profile. If possible, please try this: Go to the Media Devices dialog in Mezzmo and delete all devices. Restart your Mezzmo server and all devices will be re-detected and re-listed. Make sure they are using the right device profiles. Try streaming and test the resume features again. Let us know how you go.

[fastbuck]

Tried this and it still doesn't set new resume points. Already available resume points done with a previous mezzmo version still work and I am able to skip to them, but after watching a few minutes and stopping the video no new point will be set. (Samsung UE40C6000 with Samsung C profile)

[hopper1111]

No resume function in 2.6.7.0. for my samsung C6970, again. Rolling back to 2.6.3.0 and turn off the auto update.

Edit: Cant install the 2.6.3.0 version. It wrotes: The database is wrong, should install a newer version? Where is this database?

Edit2: Ok, found the database, but now mezzmo don´t find my devices.

I install the 2.6.7.0 again but i need a resume function fix ASAP!

[beachmuscles]

My resume is also not working under 2.6.7 for a Samsung C550. Last few releases been very buggy.

Can I suggest that on the site, you should be able to download previous versions which are stable and be able to roll back should an issue arise.

[hopper1111]

So, i roll back to 2.6.6.0. (http://www.conceiva.com/downloads/2660_mezzmo-setup.exe). But no resume function too. After i cleared 8-10x my devices in the options my resume function is working again. I think there is a problem with the device manager.

[Paul]

Thanks for all the feedback. We're re-testing this now with our Samsung TVs and will provide an update once we determine the problem.

[Paul]

We have found & fixed the problem relating to resume for Samsung devices. You can contact us at support [at] conceiva [dot] com for a patch to try.