2.6.5.0 Problem with my Samsung C6970

[hopper1111]

The resume and the stop function is fixed now, but i have a new problem. Fast Forward a video takes 3-4x longer now (for a 15 sec part 7-8 sec!). Now, i have tested the patch fix for the 2.6.4.0 what i got from the support and with this files mezzmo 2.6.5.0 is working correctly again.

[Blacky]

Hi
I have also this problem. Start a mkv Video and fast forward and fast rewind takes much more time as in version 2.6.3.0.
My second problem is mp4 videos. Mp4 takes 10 - 15 sec to start or to fast fast forward. The mp4 video problem is not only in the new versions, is also in the old verions of mezzmo.

please can anyone send me the patch fix (email: blackysp@gmail.com)

My TV is a Samsung C750

thanks

[catharsys]

Same here "Fast Forward a video takes 3-4x longer now (for a 15 sec part 7-8 sec!)". Also the video takes way longer to start when I press play...
already sent an email to support asking for the patch

[Ineptic]

Same here with my Samsung C650. fast foward is almost useless in 2.6.5.0. An videos take much much longer to start playing.

[Bruninho]

same here with my samsung c650. Fast foward is almost useless in 2.6.5.0. An videos take much much longer to start playing.

working now!

[Auzman]

Hi everyone!
Same here, I'm facing problems on my Samsung C650.
.mkv videos take a long time to start and with HD videos it hangs every 30-40 seconds with the TV displaying "preparing to play" (buffering?).
I also checked and Meezmo was not transcoding the files.
I've never had those problems (I use a gigabit LAN, so it's not a speed issue), but from the last two-three version everything became buggish...

Any advice will be appreciated!
Thanks a lot for the support!

[tifa]

Same Problem here with Samsung UE46ES7090
Matroska stops every 30-40 sec than buffering ...
with previous Mezzmo i have no Problems

[Mazz]

I have the same problem with my Samsung UE55D7090 , UE37C6700 and BD-C5500.
Some mkv-files stops every 10-40sec than buffering, but not all files.
This problem is bigger since version 2.6.3.

[Blacky]

Hi
I have also this problem. Start a mkv Video and fast forward and fast rewind takes much more time as in version 2.6.3.0.
My second problem is mp4 videos. Mp4 takes 10 - 15 sec to start or to fast fast forward. The mp4 video problem is not only in the new versions, is also in the old verions of mezzmo.

please can anyone send me the patch fix (email: blackysp@gmail.com)

My TV is a Samsung C750

thanks

I have send a mail to support and also my log files on 13.07.2012 and now i´m waiting for an answer.

Please, can anyone send me the Patch fix from Version 2.6.4.0 to (blackysp@gmail.com)?

[AndyJ]

I've the same buffering problem with MKV since upgrading, I think from 2.5.0 to 2.6.5 - Tv is a Samsung UE40C6530
Not very happy as have had to revert for the weekend to the version I originally downloaded, 2.1.13 which is not very functional and won't even play avi or mp4 videos and only 720p mkv files. Reported the issue when uninstall directed me to the webpage to ask why.
As a software developer I can kind of understand that Conceiva want bugs reported, but they really (REALLY) should have historic versions available for situations like this - where paying customers are stuck in limbo until the latest fix as there's no workable versions accessible to roll back to.
I think from now on, I'll only download full versions from the website to make sure I have a local copy to fall back to - being burnt once is enough for me to ignore the automatic updates from now on.

if anyone does have a link for 2.5.0 I'd really appreciate it :)

[bomarco]

same problem with mkv (wd tv)since upgrade :(

[Paul]

Thanks for alerting us to this issue. We're looking into it now & will provide a fix ASAP. We'll post back here after we have a fix.

You can download Mezzmo v2.6.3 from: http://www.conceiva.com/downloads/2630_mezzmo-setup.exe
You can download Mezzmo v2.5 from: http://www.conceiva.com/downloads/2500_mezzmo-setup.exe
(Note: Your Mezzmo library/database has changed internally since Mezzmo v2.5 and/or v2.6.3 and is no longer compatible with these older versions, so if you choose to downgrade to Mezzmo v2.5 or v2.6.3, you will have to start with a new Mezzmo library.)

[Paul]

We think we have found the problem and fixed it. Please contact us at support [at] conceiva [dot] com for a patch to try.

[hopper1111]

We think we have found the problem and fixed it. Please contact us at support [at] conceiva [dot] com for a patch to try.

With this patch i cannot play any movie. "This format is not supported" says the TV. MKV, MP4, etc...no movie is playing :(

[AndyJ]

@hopper1111 - I had the same issue with the 2.6.5.1 patch and had to remove the existing devices in Mezzmo, then let it add them again. It seemed to like to default my TV to a 'generic ntsc' device but in my case once I then switched it to use the desired samsung profile it started playing all of the files again. (I have had it abruptly stop playing two 1080p mkv files, but haven't been able to reproduce since with logging enabled so not sure why that was...)

[Auzman]

Ok, it worked for me. Thanks AndyJ!
After installing the patch, I removed all the devices, accessed with my TV to Mezzmo then changed back to Samsung C profile.
Seems to work fine now.
I'm testing, waiting for Conceiva to create the update.

Thanks to everyone!

[hopper1111]

@hopper1111 - I had the same issue with the 2.6.5.1 patch and had to remove the existing devices in Mezzmo, then let it add them again. It seemed to like to default my TV to a 'generic ntsc' device but in my case once I then switched it to use the desired samsung profile it started playing all of the files again. (I have had it abruptly stop playing two 1080p mkv files, but haven't been able to reproduce since with logging enabled so not sure why that was...)

Thanks AndyJ, worked for me too. I can play my files again.
Another Question: Can i turn off the Auto update function in Mezzmo somewhere in the options?

[AndyJ]

don't think so, ain't obvious anyway so just ignore it when it pops up I guess, I don't need to run up the Mezzmo front end all that often anyway...
I guess now that Paul has given us the format of the URLs so we can grab a historic version if it does all go pearshaped, I guess I'll risk future updates again... I was just in a bit of a bad mood saturday after it broke - or rather my missus was when we couldn't watch our films - and my ears took a beating lol :D

[Blacky]

Hi

I´ve got a patch (version 2.6.5.1) from support and it works fine for mkv videos.

The problem with mp4 videos is still available.
mp4 videos need 10 - 15 sec to start and by fast forward for 13 sec it needs also 10 sec to play. during the reproduction from mp4 videos it stops and waits for loading (buffering) for 10-15 sec.

I hope the problem with mp4 will be soon repaired.

[Paul]

Hi Blacky,

Can you send us a set of logs so we can see what is happening with the MP4 problem? Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your DLNA device. Stream an MP4 file and reproduce the 10-15 seconds initial wait and 13 seconds FF/REW issue you mention. Then, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.