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jharris3313
08-27-2012, 03:32 AM
Has anyone had the issue where mezzmo says a file does not need to be prestranscoded because it matches the devices supported formats, yet it still wont play on the player? I may be using the wrong profile, i have a samsung c5900 blu ray player, and am using the samsung bdp profile.

Paul
08-27-2012, 10:34 AM
Please post the FFmpeg information on the file. To do this, right-click on the file in Mezzmo and click 'Get FFmpeg Information'.

jharris3313
08-27-2012, 11:30 AM
Here is the ffmpeg info


ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, matroska,webm, from '\\GOFLEX_HOME\GoFlex Home Public\Movies\Apocalypse_Now_Redux.mkv':
Metadata:
creation_time : 2012-08-22 01:28:57
Duration: 03:16:09.95, start: 0.000000, bitrate: 18619 kb/s
Stream #0:0: Audio: ac3, 48000 Hz, 5.1(side), s16, 640 kb/s (default)
Stream #0:1: Video: h264 (High), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
At least one output file must be specified


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9

Paul
08-27-2012, 11:46 AM
Thanks for the FFmpeg information. Contact us at support [at] conceiva [dot] com and we'll provide a tweaked device profile for you to try.