Heffaklump
09-07-2012, 01:35 AM
Hi,
I´m in the process of evaluating this great software and how good it works with the Sony Bravida 2011 TVs ( I have a KDL-46EX724 ). As it stands right now Mezzmo does have profiles for Sony Bravida KDL 2012 and 2010 models, but not for 2011. So I initially ran into some problems.
But through the great customer support I got a new profile (though still a 2012 profile) and a patch which managed to fix around 70-90% of the problems I´ve encountered so far. And I´ve since then sent customer support two more emails with various problems which I hope they can fix as quick as the first problem I had. I think I got a reply, patch and profile in under 2h (Thanks Peter), though this time I think it will take longer because of different time zones. My main hopes for this is to have a working profile, transcoding movies which needs transcoding etc. until my trail period expires.
And if they can fix the long time problem with subtitles for Bravida devices during that time I´ll be a happy camper. As it stands now they have to be added in by Mezzmo since the TV won´t pick them up.
If any of the staff (Maybe Paul or someone else at customer service) wants to do a deep dive into fixing this (a good solid Bravida KDL 2011 profiles) then I´m more than happy to help you any way I can (a beer maybe?).
By the way, do we have anyone else using a Bravida KDL 2011 device and Mezzmo?
I´m in the process of evaluating this great software and how good it works with the Sony Bravida 2011 TVs ( I have a KDL-46EX724 ). As it stands right now Mezzmo does have profiles for Sony Bravida KDL 2012 and 2010 models, but not for 2011. So I initially ran into some problems.
But through the great customer support I got a new profile (though still a 2012 profile) and a patch which managed to fix around 70-90% of the problems I´ve encountered so far. And I´ve since then sent customer support two more emails with various problems which I hope they can fix as quick as the first problem I had. I think I got a reply, patch and profile in under 2h (Thanks Peter), though this time I think it will take longer because of different time zones. My main hopes for this is to have a working profile, transcoding movies which needs transcoding etc. until my trail period expires.
And if they can fix the long time problem with subtitles for Bravida devices during that time I´ll be a happy camper. As it stands now they have to be added in by Mezzmo since the TV won´t pick them up.
If any of the staff (Maybe Paul or someone else at customer service) wants to do a deep dive into fixing this (a good solid Bravida KDL 2011 profiles) then I´m more than happy to help you any way I can (a beer maybe?).
By the way, do we have anyone else using a Bravida KDL 2011 device and Mezzmo?