View Full Version : WDTV Live support ?

02-18-2010, 08:24 AM
I just upgradet to mezzmo from and now i can't stream *.mkv files to the devide
The WDTV Live is found in mezzmo as a D-link DSM-750
Is the a fix for this ?


02-18-2010, 09:38 AM
Yes, we're currently working with the WD TV Live and I'll have an updated device profile for it soon. I'll post it here once it's ready.

02-18-2010, 11:40 AM
Please find attached a new device profile for WD TV Live. To use it please do the following:

1) stop your Mezzmo media server
2) copy the file to your DeviceProfiles folder (you can search for GenericDevice.prf to find it on your system)
3) go to Mezzmo and open up the Media Devices dialog
4) select your WD TV Live device, which will be identified as Generic or a DLink DSM-750 and click Edit
5) select the WD TV Live profile from the device profiles list to override it with the proper profile and click OK
6) start your Mezzmo media server

Please let me know how that goes either here or through the support@conceiva.com e-mail.

02-19-2010, 01:53 AM
The WDTVLive.prf works fin in ver. 2.1.2 but i still have the same problem in ver 2.1.3 i canīt stream *.mkv files to the WDTV live
When i try to stream *.mkv to the WDTV Live whit ver. 2.1.3 of mezzmo. The WDTV Live say's that the movie have no audio track and the play time is 30 min.

02-19-2010, 09:45 AM
Can you please give me information about that file? I guess it contains some streams that make it incompatible with the device profile we've created, so if it's supposed to play natively we'll have to add it in to the profile.

To get file information from FFmpeg please do the following:

1) Please run the command prompt by going to your Start menu and typing "cmd" in the run prompt (it's a small text box in the Start menu). After you type it in, hit Enter and a black box with a command prompt should come up.
2) Then, please go to your Mezzmo's installation folder like this (let's assume it's installed in C:\Program Files\Conceiva\Mezzmo):

cd "\program files\conceiva\mezzmo"

3) Then (once in that folder) type:

ffmpeg -i "<your video filename here>" and you should see output from ffmpeg that will describe the file format, codecs, etc...

For example, if your file is located in a folder "fred" on drive "G:" and is called "myfile.avi", you'd need to type it in like this:

ffmpeg -i "G:\fred\myfile.avi"

Please make sure you have quotes around the file location, because if there are any spaces in folder or filenames they won't be processed properly without quotes.

4) If you can take a screenshot of that and send it to me, or copy and paste it, that would be great.

That information would tell me what container and audio/video codecs are in the file, because that is what needs to go into the device profile.

02-19-2010, 07:36 PM
Here is the videoinfo

C:\Program Files\Conceiva\Mezzmo>ffmpeg -i "d:\video\tegnefilm\up.mkv"
FFmpeg version SVN-r21629, Copyright (c) 2000-2010 Fabrice Bellard, et al.
built on Feb 4 2010 10:32:28 with gcc 4.2.1-sjlj (mingw32-2)
configuration: --enable-shared --disable-static --enable-memalign-hack --enabl
e-libmp3lame --extra-cflags=-I/c/msys/local/include --extra-ldflags=-L/c/msys/lo
cal/lib --enable-zlib --enable-w32threads --extra-cflags=-fno-common --enable-gp
l --enable-libx264
libavutil 50. 8. 0 / 50. 8. 0
libavcodec 52.52. 0 / 52.52. 0
libavformat 52.50. 0 / 52.50. 0
libavdevice 52. 2. 0 / 52. 2. 0
libswscale 0. 9. 0 / 0. 9. 0
[matroska @ 0x49cf60]max_analyze_duration reached
[matroska @ 0x49cf60]Estimating duration from bitrate, this may be inaccurate
Input #0, matroska, from 'd:\video\tegnefilm\up.mkv':
original_writing_app: MakeMKV v1.4.11 beta win(x86-release)
Duration: 01:36:37.56, start: 0.000000, bitrate: 9368 kb/s
Stream #0.0(eng): Video: mpeg2video, yuv420p, 720x480 [PAR 32:27 DAR 16:9],
9368 kb/s, PAR 186:157 DAR 279:157, 24.06 fps, 59.94 tbr, 1k tbn, 59.94 tbc
FPS : 29.97 (30000/1001)
Stream #0.1(eng): Audio: ac3, 48000 Hz, 6 channels, s16
title : 3/2+1
Stream #0.2(dan): Subtitle: dvdsub
At least one output file must be specified

C:\Program Files\Conceiva\Mezzmo>

02-22-2010, 09:50 AM
Thanks for the info!

Please try the attached device profile (stop your Mezzmo media server first, replace the WDTVLive.prf file and restart the server).

I've added support for mpeg2video in a matroska container as per your file information, so this file should go through and play natively on the device and not be transcoded.

Please let me know how it goes.

02-23-2010, 04:23 AM

I just tryed the new WDTV Live profile but stille the same problem :-(
The WDTV Live still say's that the movie have no audio track and the play time is 30 min.


02-23-2010, 09:43 AM
Hi Michael,

I'm creating a large file in your format right now and I'll test it on a WD TV Live we have here to try and reproduce your issue. I'll get back to you once I've done further testing.

02-26-2010, 05:27 PM
Hi Michael,

Can you please send an e-mail to support (at) conceiva (dot) com so that I could give you a patched version of the server to try?

02-26-2010, 10:05 PM
Hi Dennis

Mail sendt


03-04-2010, 12:17 AM
I was wondering if there was any progress with this? I've tried installing the prf file and setting it to be used but I still can't play mkv files as the server is trying to transcode rather than just stream them.

Is there a software update coming for this or a new prf file?


03-04-2010, 09:33 AM
Yes, actually we plan to release 2.1.4 very soon (next few days) and that'll include an updated profile to support MKV files properly. If you want to get an updated profile before the update, please e-mail to support@conceiva.com and I'll send you one.

03-04-2010, 10:06 PM
Thanks. I'll email off shortly. I have the trial version and would like to prove it can do everything I need it to before the trial expires.

03-05-2010, 04:58 PM
All the fixes for WD TV Live are now part of the released v2.1.4, so please update to that version if you haven't already.