View Full Version : Mezzmo hungs in Windows 2003
Ricardo
05-01-2010, 06:19 PM
Hi all,
I'm testing Mezzmo in a Windows 2003 Enterprise Edition SP2 server. When I reboot the server, the service starts normally but some minutes later, it hungs. In the event viewer I can see the following message:
Aplicación con errores: Mezzmo.exe, versión: 2.1.4.0, módulo con error: ntdll.dll, versión 5.2.3790.4455, dirección de error 0x0004cde2.
After this error, I can restart the service, but it does not run. The only solution is to reboot the server. Any idea about it?
Regards,
Hello,
Can you please turn on diagnostic logging, then reboot the server, wait till service hangs (try to stop it, does it stop?) and then send the log files to support@conceiva.com (please see this thread for information on log files: http://forum.conceiva.com/showthread.php?t=419). I'll then be able to help you further.
Dennis
Ricardo
05-04-2010, 08:38 PM
As requested... :)
Thanks in advance.
It seems the support e-mail did not receive anything - did you send a message with the log files? If you did, was there any error message from us?
Ricardo
05-06-2010, 02:34 AM
The email was rejected:
Final-Recipient: rfc822;support@conceiva.com
Action: delayed
Status: 4.4.7
Will-Retry-Until: Wed, 5 May 2010 23:31:56 +0200
X-Display-Name: support@conceiva.com.
I sent it again using another account, just to see if the problem was in my side...
Regards,
Thanks - got it now. I'll reply to you via e-mail.
Ricardo
05-15-2010, 09:06 PM
Hi Dennis. Thanks for your support. It works! Changing the bitrate from 9000000 to 10000000 as you suggested all is fine. One question more. How can I modify the profile to pass the following file to the TV without transcode it? This is the info from ffmpeg:
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'test.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isomavc1mp42
Duration: 00:10:00.02, start: 0.000000, bitrate: 2132 kb/s
Stream #0.0(und): Audio: aac, 44100 Hz, stereo, s16, 125 kb/s
Stream #0.1(und): Video: h264, yuv420p, 1280x720 [PAR 1:1 DAR 16:9], 2004 kb
/s, 23.97 fps, 23.97 tbr, 23974 tbn, 47.95 tbc
According with the TV specifications, this format is accepted, so I would like to test it.
Thanks again...
Hi,
I am glad that it works!
To add support for that file, please add the following to the device profile (and restart the Mezzmo server after saving the file):
<avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4v" supportschunked="0">
<video>
<format id="h264" encode="0">
</format>
</video>
<audio>
<format id="aac" encode="0">
</format>
</audio>
</avcontainer>
The mimetype may need to be "video/MP4V-ES", if "video/mp4v" doesn't work. Please let me know how that goes.
Dennis
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