Major stuttering with Mezzmo 2.7.1.0

[Dazzler]

Folks

I've been using Mezzmo happily for a year or more now - great Aussie product :)

Since upgrading to 2.7.1.0 though I can't stream 1080p content without severe stuttering

Is there something that has to be reconfigured after installing 2.7.1.0 perhaps?

I've re-transcoded files to no avail

tv=KDL-46Z4500 BluRay=SONY BDP-S370 router=DG834G connection=100Mbps ethernet(wired) PC O/S=Windows XP

Thanks for any help
Dazzler

[Paul]

Hi Dazzler,

What device profiles are assigned to each device? Go to the Media Devices dialog to see this.

Also, please post the FFmpeg information on one of the video files that is stuttering. To do this, right-click on the video file and click 'Get FFmpeg Information'.

[Dazzler]

Hi Dazzler,

What device profiles are assigned to each device? Go to the Media Devices dialog to see this.

Also, please post the FFmpeg information on one of the video files that is stuttering. To do this, right-click on the video file and click 'Get FFmpeg Information'.


Thanks Paul

Working flawlessly tonight (gotta love old Murphy)

I'll re-post if any further problems, but I suggest it was my PC then

Daz

[Paul]

OK - thanks, Dazzler. Contact us anytime.

[Dazzler]

Bummer... still doing it (this and the others I've got like it are not even 1080p, but like watching them through a fan)

ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'H:\MOVIES\Only Daz\[1] - Music Videos\Music Video's-(Sixty Hit Singer's 2011)-(With Sub)-(1080p 720p)M-Raheel\Akon----------------Music Video-(1080p+720p)_M.Raheel\Akon - I Wanna Love You ft. Snoop Dogg 720p HD M_Raheel.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
creation_time : 1970-01-01 00:00:00
Duration: 00:04:15.44, start: 0.000000, bitrate: 5567 kb/s
Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 5446 kb/s, 30 fps, 30 tbr, 30 tbn, 60 tbc
Metadata:
creation_time : 1970-01-01 00:00:00
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 124 kb/s
Metadata:
creation_time : 1970-01-01 00:00:00
handler_name : SoundHandler
At least one output file must be specified


---> DB Level Info: 31, 578
---> Frame rate: 30.00
---> Aspect ratio: 16:9

[Paul]

Hi Dazzler,

We'll look into it. Which device did you stream this music video to (or does it happen with all your devices)? What device profiles are assigned to your devices? Go to the Media Devices dialog in Mezzmo to see the assigned device profiles.

[Dazzler]

I just have the Sony BDP-S370 Blu-ray player...

Device Name: Blu-ray Disc Player
Device Profile: Sony BDP, HT, SMP

[Paul]

Thanks for the information. We'll try it here with a similar MP4 file and our Sony Blu-ray player. In the meantime, can you capture a set of logs when the stuttering occurs so we can see what is happening in your home setup? Please turn on logging (http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Stream the music video to your Blu-ray player and when it starts to stutter, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

[Dazzler]

Thanks for the information. We'll try it here with a similar MP4 file and our Sony Blu-ray player. In the meantime, can you capture a set of logs when the stuttering occurs so we can see what is happening in your home setup? Please turn on logging (http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Stream the music video to your Blu-ray player and when it starts to stutter, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

I've had some joy by winding the Video bitrate right down in the Media device's profile

I'd like to reproduce the problem and provide logs for you - may not get time until the weekend

[Paul]

Thanks for the update, Dazzler. When you get a chance to send the logs to us, we'll know better what's being sent to your Sony BDP.