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AF1
05-25-2010, 08:54 AM
I find a varying speed + stop/start effect with downloads.

"Bell" curve combos are displayed in the internet speed window. They go from 0KB/sec up & down to some maximum level and eventually back down again to 0, followed by a period of "no download" for a duration of 1-5 times of the previous download length!!! Which really brings down download efficiency.

I have found this to be the case on different computers, networks, countries & XP/Vista. With previous versions (e.g. 3) the problem seems to be less accentuated!!

Are there any known workarounds for this (like, in the settings)? Or...

Brent
05-25-2010, 03:10 PM
As some splits finish and start downloading from a different location in the download file it is possible that there may be a very slight delay, but it should be barely noticeable.

You are describing that your download is going down to 0 KB/sec at times, this sounds very unusual, especially if you are seeing it when downloading from different servers and quite often

For a job that has this issue, can you send the following to our support email address, support [at] conceiva [dot] com

A screen snapshot showing the bandwidth graph
The exported job (select the job in the download list and select export from the file menu)
What version of the software you are running


We will then be able to try and replicate the issue you have seen and offer some insight.