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Svanen
06-14-2010, 10:12 PM
I read it support Popcorn Hour, but i cant get it to work.
I see all video titles and pictures, but if I choose one, I only get
the answer "could not open". whats wrong?
I have a Popcorn Hour C-200

Paul
06-15-2010, 09:20 AM
Can you please generate a diagnostic log of when you try to play one of the files (see this thread for information on logging: http://forum.conceiva.com/showthread.php?t=419) and send it to support (at) conceiva (dot) com - I'll investigate and fix it up for you.

Also, is your Popcorn Hour detected correctly in Mezzmo? If you go to Media Devices dialog, does it show up as "Popcorn Hour" or something else?

Svanen
06-15-2010, 05:51 PM
Can you please generate a diagnostic log of when you try to play one of the files (see this thread for information on logging: http://forum.conceiva.com/showthread.php?t=419) and send it to support (at) conceiva (dot) com - I'll investigate and fix it up for you.
Also, is your Popcorn Hour detected correctly in Mezzmo? If you go to Media Devices dialog, does it show up as "Popcorn Hour" or something else?


Tried that, but no logfiles is creating.

No, it is "unknown device" but i has tried to manually set Popcorn Hour, doesn´t help.

Paul
06-16-2010, 08:49 AM
Is there a "Logging" file in the log folders (e.g. in the "MezzmoMediaServer.exe" folder)? You also need to restart the server after enabling logging and please stop the server before sending the logs in, so that all information is flushed properly into the files.

Let me know how that goes and if you need further help.

Paul
06-16-2010, 08:55 AM
Looks like you've sent in the logs after that, right? If so, please ignore my message and I'll get back to you via e-mail.