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suriya25
12-19-2012, 11:23 AM
I been watching this movie with streaming from Mezzmo to Panasonic Viera. After an hours, suddently the movie re-start by itself. I'm using 15 days trial version of Mezzmo 2.7. It not happen to all movie.

Paul
12-19-2012, 12:30 PM
We will need a set of logs when this happens so we can see what is going wrong. Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Then try to reproduce the problem. When it happens, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com. In your email, please include the FFmpeg information on the file that you streamed. To do this, right-click on the video in Mezzmo and click 'Get FFmpeg Information'.