Thumbnails are not updating on library maintenance

[devilbrand]

I have run maintenance several times and still can't get thumbnails to update in my library playlist on a test folder. The thumbnails show in the folder view in the tree though. Here are my settings..

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Any idea what I'm doing wrong or why it isn't working?

[Paul]

If you turn off 'Get text metadata and artwork from XBMC', is the artwork displayed? If not, then it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart Mezzmo. Run Maintain Library as you normally do and then exit Mezzmo. Zip up all your logs and email them to us at support [at] conceiva [dot] com.

[devilbrand]

I turned off off 'Get text metadata and artwork from XBMC' and it still doesn't work. I have manually updated artwork on currently missing videos but that will be a pain in the long run as new videos that are added are not getting updated. Logs are 14MB zipped (I deleted logs first and just ran maintenance on one smaller playlist). I don't think email will send that large of a file so you should receive it from dropsend. Another test shows that when I added a movie.xml and selected that checkbox as a test. It changes the filename but still does not add the artwork. When I run it a second time and uncheck the box the filename returns to its original title but the artwork still does not update.

[Paul]

Thanks - we'll analyze the logs and report back.

[Paul]

Just checked your logs and they show a few of your Mezzmo database files are corrupted for some reason. I have sent you an email explaining how to fix this. Let us know how you go.