Sony BDV-E580 getting "File corrupt or unsupported"

[G.I. Jeff]

I have a Sony BlueRay system (BDV-E580) that see's my Window's Media server files just fine, all .avi files. But certain files won't play, stating "File corrupt or unsupported." I don't think anything is wrong with the files because I have two Sony SMP-N100 media players, that connect to the exact same media server, and can play all the same files just fine. I've tried researching this till I'm blue in the face and cannot come up with any ideas.

So I stumbled across Conceiva's Mezzmo product and read up on it. Long story short, I downloaded and installed it and it does the same thing. Does anyone have any ideas?

Also, I was wondering what video formats Mezzmo supports? I've ripped one of my blueray discs to .mp4 and Mezzmo see's the file and plays it. Sony SMP-100 players do not support .mp4 over DLNA. I was wondering what video format I could start using since I'm not crazy about .avi files.

As you can tell, this is all new to me. But I would appreciate any help!

G.I. Jeff

[Peter]

Hi Jeff,
the best format for the Sony SMP-100 is mpeg, Mezzmo will transcode your MP4 files to mpeg when you play them, so if you want to play your files natively you will need to encode them as mpeg with mpeg2video and ac3 audio.

For the Sony BDV-E580, you can try using the Sony BDP (NTSC) device profile, if this does not work for your avi files please send an email to support [at] conceiva [dot] com and we will supply you with an updated device profile.

[G.I. Jeff]

Peter,

Where do I find the device profiles? I assume you are referring to Mezzmo.

G.I. Jeff

[Peter]

Hi Jeff,
go to 'Media Devices' in Mezzmo and double-click your device in the list then you can select the device profile from the list and change it to 'Sony BDP (NTSC)'.

[G.I. Jeff]

Peter,

Still a no go. Keep getting the same "File corrupted or unsupported" message.
I would totally buy this product if it helped me in this area.

Jeff

[rbcrewser]

G.I. Jeff, I'd be willing to bet those avi files have been ripped from bluray's with Cinavia. Anything manufactured after early 2012 would have that and any firmware update after that date too.

FWIW the issue isn't mezzmo, the issue is the device you're using (Sony). I encountered the same problem with my Sony Bluray and simply went out and bought a WD TV box instead. No more dreaded "File Corrupted" messages on avis that would play fine on computers but not through streaming.

[G.I. Jeff]

Rbcrewser,

I would initially agree with you but the same files stream to two other Sony media players (SMP-N100's), similar to the WD TV box.
For the movies I convert, I use DVDFab and they work fine. Some of the other movies I've acquired through friends are one's I have issue with. Someone else had mentioned something about the codecs used while converting the files, and that my Sony BDP player doesn't handle them. That is why I looked into Mezzmo.

Here's my setup:
HDTV w/Xbox 360
HDTV w/Xbox 360
HDTV w/Sony BDV-E580 (Home theater Blu-ray)
HDTV w/Sony SMP-N100 media device
HDTV w/Sony SMP-N100 media device

I've been trying to come up with a way to dump cable. I've messed around with streaming all my movies to all my t.v.'s with the above mentioned devices. I want to come up with a universal format for all my video files that can play on all these devices. The Sony players are limited to .avi files through DLNA. I don't think I ever got the Xbox's to work with Media Center.

G.I. Jeff

[Paul]

Hi G.I. Jeff,

It's best we see a set of logs and then we'll know what is being delivered to your device. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Try streaming one of your AVI files to your Sony BDV and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.