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fastbuck
02-04-2013, 10:47 PM
hi there,
has something changed how mezzmo handles custom device profiles? i've made a profile for the previous version based on the samsung bdp file where i just deleted the dca paragraph so mezzmo could transcode dts to dd5.1. i've tried the same with v3.0 but can't get mezzmo to recognize the device profile. it just won't show up in the device list.
thx for any help

fastbuck
02-05-2013, 04:03 AM
ok instead of duplicating the samsung bdp i've changed it to decode dts to dd5.1. now i have another problem. if a mkv is transcoded this way mezzmo won't deliver normal srt subtitles to the bdp. untranscoded files work fine with external srts. i haven't changed anything in the new subtitle menu.

Paul
02-05-2013, 10:04 AM
When you create a new device profile (or copy an existing one to create a new device profile), it is important that the <guid>XXXXX</guid> section is updated with a new GUID. Don't use the same GUID as an existing device profile - otherwise you will get the 'not listing my device profile' problem you mention.

Paul
02-05-2013, 10:08 AM
Regarding your device profile change, we'll fix this up for you. Email us your modified device profile (.PRF) and the FFmpeg information for the video file and we'll work out what's going wrong. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'. Email the details and what you'd like to do to support [at] conceiva [dot] com.

fastbuck
02-05-2013, 08:55 PM
hi paul
thanks for your fast help as always. right now i rolled back to 2.7.1.0 because of the subtitle issue with my samsung BD-D5300 so i can't really troubleshoot on my side. what i did before was deleting the "<format id="dca" encode="0"></format>" line in the bdp device profile.. tried checking and unchecking the burn in subtitle option in the mezzmo gui but both times the srt subtitles wouldn't stream with the transcoded movie.

Paul
02-06-2013, 12:54 PM
OK - thanks. We'll replicate this here and test with our Samsung BDP.

fastbuck
02-27-2013, 01:43 AM
hi paul

can you tell me if the issue with subtitles not delivered with transcoded movies on samsung bdp is resolved with the latest version. wouldn't want to rollback again to 2.7.1 and rebuilding my library if the problem still persists.

thx!

Paul
02-27-2013, 10:21 AM
I just tested streaming a native file (AVI) with external subtitle file (SMI) to a Samsung BDP and it worked fine - i.e. subtitles displayed. Next, I pre-transcoded the AVI to MKV and it also worked fine - i.e. subtitles displayed. So I think subtitles are working well with Samsung BDPs using the latest version of Mezzmo (v3.0.2.0).

(Just in case: You can make a backup of your Mezzmo database folder, so if you choose to revert back to v2.7.1 then you don't have to rebuild your Mezzmo library again. To do this, see this thread - http://forum.conceiva.com/showthread.php/5717-Backup-Mezzmo-data-base)