PDA

View Full Version : unsupported file format



Narnian
02-08-2013, 06:47 PM
Whattami doin wrong?

I have a bunch of movies in wmv format. If I share the folder and open it with my samsung galaxy they play perfect. But if I put them in a playlist and access them from mezzmo, I get "unsupported file format". I can't play them from my sony bdp either. Isn't mezzmo supposed to transcode to the right format?

Paul
02-08-2013, 08:57 PM
Download the latest update (v3.0.1.0) and that should help you get up and running.

Narnian
02-09-2013, 02:01 PM
Download the latest update (v3.0.1.0) and that should help you get up and running.

Hmmm, I uninstalled 3.0.0.0, then installed 3.0.1.0. Same result. MP4 and WMV come up with an error. MPG plays perfect.

Nyarlathotep
02-09-2013, 03:19 PM
Perhaps you could use the updated 3.0 BDP profiles I was e-mailed (see this thread (http://forum.conceiva.com/showthread.php/5698-3-0-1-Sony-BDP-HT-SMP-Profile-Broken)); I reverted to those after updating to 3.0.1.

Paul
02-09-2013, 04:26 PM
Please post the FFmpeg information on the files that don't play. Right-click on the file in Mezzmo and click 'Get Ffmpeg Information'.

Narnian
02-09-2013, 06:44 PM
Please post the FFmpeg information on the files that don't play. Right-click on the file in Mezzmo and click 'Get Ffmpeg Information'.

ffmpeg version N-46003-gfa48da1 Copyright (c) 2000-2012 the FFmpeg developers
built on Oct 25 2012 12:37:27 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 0.100 / 52. 0.100
libavcodec 54. 69.100 / 54. 69.100
libavformat 54. 34.100 / 54. 34.100
libavdevice 54. 3.100 / 54. 3.100
libavfilter 3. 20.105 / 3. 20.105
libswscale 2. 1.101 / 2. 1.101
libswresample 0. 16.100 / 0. 16.100
Guessed Channel Layout for Input Stream #0.0 : stereo
Input #0, asf, from 'C:\Users\Narnian\Videos\Veoh\Config-WMV\6685_A.wmv':
Metadata:
WMFSDKVersion : 10.00.00.4001
WMFSDKNeeded : 0.0.0.0000
VBR Peak : 700
IsVBR : 1
Buffer Average : 221
Duration: 00:52:39.94, start: 0.000000, bitrate: 1675 kb/s
Stream #0:0: Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 128 kb/s
Stream #0:1: Video: wmv3 (Main) (WMV3 / 0x33564D57), yuv420p, 1280x720, 1500 kb/s, SAR 1:1 DAR 16:9, 29.97 tbr, 1k tbn, 1k tbc
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: -99, 1
---> Frame rate: 29.97
---> Aspect ratio: 16:9

Narnian
02-13-2013, 04:13 AM
Perhaps you could use the updated 3.0 BDP profiles I was e-mailed (see this thread (http://forum.conceiva.com/showthread.php/5698-3-0-1-Sony-BDP-HT-SMP-Profile-Broken)); I reverted to those after updating to 3.0.1.

*bump*

Update - I'm only having the problem on my Samsung Galaxy. On my Sony BDP the problem is lag. I can successfully watch an MPEG or WMV or MP4 if it is 640X480, but if the video is 720p or larger there's a good chance the Sony will not be able to open it because the wireless connection is too slow. I'm going to try running a network cable next week. The Samsung just won't play though. I've taken the Samsung and stood five feet from the wireless router and it just doesn't like what Mezzmo is sending it.

Paul
02-13-2013, 10:34 AM
Please send us a set of logs when steaming to your Galaxy and we'll find out what's wrong. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your Samsung Galaxy and try to stream the WMV video. When it fails, stop your Mezzmo server and exit Mezzmo. Zip up all your logs and email them to us at support [at] conceiva [dot] com.

Peter
02-15-2013, 04:37 PM
It appears from the logs that the problem is because Mezzmo has detected the device and assigned the Samsung C profile, if you try changing this profile to Samsung Galaxy Tab or since this device uses android try using BubbleUPnP and MX Video Player with the MX Video Player profile you should get better results.

Narnian
02-16-2013, 05:52 AM
It appears from the logs that the problem is because Mezzmo has detected the device and assigned the Samsung C profile, if you try changing this profile to Samsung Galaxy Tab or since this device uses android try using BubbleUPnP and MX Video Player with the MX Video Player profile you should get better results.

WooHoo!

That was the trick. I went into the Mezzmo settings, found my device and saw that it was indeed using the Samsung C profile. I changed the profile to the Galaxy Tab and it now streams perfectly!

I still have some other issues and questions on using Mezzmo, but this works well enough that I'm going to go ahead and purchase it this weekend. Thanks for the help everyone.

Paul
02-16-2013, 01:01 PM
Glad to hear you are up and running, Narnian.