Streaming stops at poor quality/glitch in movie.

[Rockydog1947]

Streaming device Sony BDP, HT, SMP

I'm streaming a movie and about five minutes in it stops streaming and advances to the next movie. I check the movie on my computer and at that spot there is a glitch like poor reception on an satelite tv hd signal. It only lasts about 5 seconds.

Before the new version of Mezzmo I was able to fast forward through a glitch and continue to watch the movie, however I can't fast forward at all now, if I do it stops the current movie and advances to the next selection.

Any advice greatly appreciated.

Thanks, Ken

[Paul]

Hi Ken,

If the video is not too large, then please send it to us and we'll test it here with our Sony BDP. Email it to us at support [at] conceiva [dot] com if it less than 10MB zipped - or if larger, then upload it to a online filesharing site like dropbox, mega or rapidshare and then email us the download link.

[Rockydog1947]

Thanks for the response, Paul. Unfortunately most of my movies are bluray and average 10 GB.

Ken

[Paul]

Hi Ken,

Understand on the large size of the movie. We should be able to help without getting the actual Blu-ray movie. Right-click on the movie in Mezzmo and click 'Get FFmpeg Information'. Post that information so we can see what formats/codecs that video is using.

[Rockydog1947]

Hi Paul,

Sent Log info and FFmpeg to support. If you need the movie I can easily transfer it with http://www.teamviewer.com/en/download/windows.aspx. I can't see it being a codec problem as it streams until the glitch in the movie which is about 5 minutes in. Have a similar problem with another file where it occurs about 60 minutes in (this one was before version 3.0 and I was able to fast forward past the problem and continued streaming fine till the end, however, as stated I can no longer fast forward after version 3.0.

ffmpeg version N-46003-gfa48da1 Copyright (c) 2000-2012 the FFmpeg developers
built on Oct 25 2012 12:37:27 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 0.100 / 52. 0.100
libavcodec 54. 69.100 / 54. 69.100
libavformat 54. 34.100 / 54. 34.100
libavdevice 54. 3.100 / 54. 3.100
libavfilter 3. 20.105 / 3. 20.105
libswscale 2. 1.101 / 2. 1.101
libswresample 0. 16.100 / 0. 16.100
Input #0, matroska,webm, from 'I:\Problem Movies\Dredd.mkv':
Metadata:
creation_time : 1970-01-01 00:00:02
Duration: 01:35:51.75, start: 0.000000, bitrate: 9749 kb/s
Chapter #0.0: start 0.000000, end 343.552000
Metadata:
title : 00:00:00.000
Chapter #0.1: start 343.552000, end 494.661000
Metadata:
title : 00:05:43.552
Chapter #0.2: start 494.661000, end 857.356000
Metadata:
title : 00:08:14.661
Chapter #0.3: start 857.356000, end 1182.681000
Metadata:
title : 00:14:17.356
Chapter #0.4: start 1182.681000, end 1449.323000
Metadata:
title : 00:19:42.681
Chapter #0.5: start 1449.323000, end 1641.056000
Metadata:
title : 00:24:09.323
Chapter #0.6: start 1641.056000, end 2161.284000
Metadata:
title : 00:27:21.056
Chapter #0.7: start 2161.284000, end 2389.012000
Metadata:
title : 00:36:01.284
Chapter #0.8: start 2389.012000, end 2906.946000
Metadata:
title : 00:39:49.012
Chapter #0.9: start 2906.946000, end 3279.651000
Metadata:
title : 00:48:26.946
Chapter #0.10: start 3279.651000, end 3657.237000
Metadata:
title : 00:54:39.651
Chapter #0.11: start 3657.237000, end 3990.570000
Metadata:
title : 01:00:57.237
Chapter #0.12: start 3990.570000, end 4321.651000
Metadata:
title : 01:06:30.570
Chapter #0.13: start 4321.651000, end 4810.264000
Metadata:
title : 01:12:01.651
Chapter #0.14: start 4810.264000, end 5220.382000
Metadata:
title : 01:20:10.264
Chapter #0.15: start 5220.382000, end 5751.755000
Metadata:
title : 01:27:00.382
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x800, SAR 1:1 DAR 12:5, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 12:5

[Rockydog1947]

Have tried a couple different things here. Tried to edit out the problem area but in checking it out realized the whole movie was corrupted in several places so deleted it immediately.

With regard to the fast forward issue I decided to try the 2012 profile (I have the BDP S580 (2011 MODEL) and the BDP S590 (2012 Model)) on my S580. At least when you hit fast forward it doesn't stop the movie and advance but it does give a warning that "this function is not available at this time" or words to that effect. For me this is the greatest program and am quite happy with it, except for not being able to fast forward and would also like to see a column indicating if a movie has been transcoded or not.

Ken

[Paul]

Hi Ken,

Got your logs, but they were missing some logs files. Please turn on logging, restart your Mezzmo server and then stream the file again. Try FF/REW and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us.

[Rockydog1947]

Logs sent.

Was reading post on "Increment Play count" and I had noticed mine was also counting almost immediately. What I noticed while debugging my ff issue is that it appeared to count (set to 20%) at the transcoding percentage rather than the actual play time percentage of the movie.

Ken

[Paul]

Thanks, Ken. We'll look into this.

[Rockydog1947]

Thanks, Ken. We'll look into this

Thanks for the great service. The two patches have resolved my problems. It's a great program and am able to stream to two different theater systems at the same time and is really quite easy to use, but when I do have a problem it's refreshing to know that it will be dealt with.

Thanks again, Ken

[Paul]

Thanks for the kind words, Ken. Hope you continue to enjoy streaming with Mezzmo.