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View Full Version : Amount of content in library display is wrong since V3.0



bewol54
03-11-2013, 01:19 AM
Hi
Until version 2.x I could see the amount of files, gigabyte and duration of day for all my content in the mezzmo library.
In my example I had 1,2 TB of content, all count of every filetype (video, music and photos) was correct.

After updating to V3.0.2, the shown amount is wrong - my library (updated from 2.x and maintainance of the library done) now shows 312MB, the number of files in the playlists are also not correct.

Can anyone reproduce this issue?
What to do for getting exact amount (time and count of files)?

Thanks in advance
Wolfgang

Paul
03-11-2013, 09:45 AM
Hi Wolfgang,

We'll try to reproduce & fix this here. If we cannot, then we'll contact you for a copy of your Mezzmo database.

bewol54
03-12-2013, 05:22 AM
Thank you!
I'm waiting for your result of reproducing or your order to send a copy of my database.
Wolfgang

bewol54
03-30-2013, 10:33 AM
Hi Paul
I am waiting for any response since more than two weeks for my issue.
Nothing is happening. Could you remeber me? Please
Thanks in advance
Wolf

Paul
03-30-2013, 04:17 PM
Sorry for the delay, Wolfgang. We tried to reproduce the library stats issue but could not get it to report the wrong numbers. We may need you to send us your Mezzmo database after all. Please email us at support [at] conceiva [dot] com and we'll send you instructions on how to send us the database.

bewol54
04-09-2013, 08:00 PM
Peter has resolved my problem, a new version will fix the problem.
From my side, the thread is closed.
Thank you very much!
Wolfgang

Paul
04-10-2013, 11:00 AM
Glad all is working well now, Wolfgang. Thanks for posting back.