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sslunn
03-11-2013, 09:50 PM
Hi Support

I have recently upgraded to 3.0.2.0. I am running Windows 8

Hitherto on my previous version of Mezzmo I have been able to stream all my video files from my device to my Panasonic GT50 now I can only stream a minority of files on the network device to the Panasonic, any ideas please?

For me Mezzmo has been an outstanding product so just need to resolve the above issue

thanks for any support

Stuart (UK)

Paul
03-12-2013, 11:48 AM
Hi Stuart,

Let us know a few things & we'll be able to help:


The device profile that is assigned to your TV in Mezzmo. Go to the Media Devices dialog to see this.
The FFmpeg information on one of the video files that no longer plays with Mezzmo v3.0.2.0 (but did play with an earlier version of Mezzmo). Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.
Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Go to the Transcoding Settings dialog and delete your transcoded files. Now try to stream the above video to your TV and when it fails to play, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

sslunn
03-15-2013, 09:00 PM
Hi Stuart,

Let us know a few things & we'll be able to help:


The device profile that is assigned to your TV in Mezzmo. Go to the Media Devices dialog to see this.
The FFmpeg information on one of the video files that no longer plays with Mezzmo v3.0.2.0 (but did play with an earlier version of Mezzmo). Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.
Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Go to the Transcoding Settings dialog and delete your transcoded files. Now try to stream the above video to your TV and when it fails to play, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.


Hi Paul

thanks for your support

I have zipped up the logs and sent to support 12th march, no one has replied as of yet :( 15th March)

Answering the questions you posed:

Device profile: Panasonic 2011 Models[LIST]


FFmpeg information

ffmpeg version N-46003-gfa48da1 Copyright (c) 2000-2012 the FFmpeg developers
built on Oct 25 2012 12:37:27 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 0.100 / 52. 0.100
libavcodec 54. 69.100 / 54. 69.100
libavformat 54. 34.100 / 54. 34.100
libavdevice 54. 3.100 / 54. 3.100
libavfilter 3. 20.105 / 3. 20.105
libswscale 2. 1.101 / 2. 1.101
libswresample 0. 16.100 / 0. 16.100
[mpeg2video @ 014d5020] mpeg_decode_postinit() failure
Last message repeated 1 times
[mpegts @ 0039b0a0] max_analyze_duration 60000000 reached at 60000000
[mpegts @ 0039b0a0] Could not find codec parameters for stream 4 (Unknown: none ([5][0][0][0] / 0x0005)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 5 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 6 (Unknown: none ([13][0][0][0] / 0x000D)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 7 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 8 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 9 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 10 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 11 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mpegts @ 0039b0a0] Could not find codec parameters for stream 12 (Unknown: none ([11][0][0][0] / 0x000B)): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[NULL @ 014ed7e0] start time is not set in estimate_timings_from_pts
[NULL @ 014f3ac0] start time is not set in estimate_timings_from_pts
[NULL @ 014f9d80] start time is not set in estimate_timings_from_pts
[NULL @ 01500060] start time is not set in estimate_timings_from_pts
[NULL @ 01506380] start time is not set in estimate_timings_from_pts
[NULL @ 0150c640] start time is not set in estimate_timings_from_pts
[NULL @ 01512980] start time is not set in estimate_timings_from_pts
[NULL @ 01518c40] start time is not set in estimate_timings_from_pts
[NULL @ 0151ef80] start time is not set in estimate_timings_from_pts
[mpegts @ 0039b0a0] PES packet size mismatch
Input #0, mpegts, from '\\DHR-820XU\Media\HDD1\ORBIT\Orbit Earths Extraordinary..._11 MAR\Orbit Earths Extraordinary..._11 MAR_21-00.trp':
Duration: 00:59:43.40, start: 73667.207233, bitrate: 4250 kb/s
Program 4166
Metadata:
service_name : BBC ONE
service_provider:
Program 4287
Metadata:
service_name : BBC TWO
service_provider:
Stream #0:0[0xc9]: Video: mpeg2video (Main) ([2][0][0][0] / 0x0002), yuv420p, 720x576 [SAR 64:45 DAR 16:9], 15000 kb/s, 25 fps, 25 tbr, 90k tbn, 50 tbc
Stream #0:1[0xca](eng): Audio: mp2 ([3][0][0][0] / 0x0003), 48000 Hz, stereo, s16, 256 kb/s
Stream #0:2[0xce](eng): Audio: mp2 ([3][0][0][0] / 0x0003), 48000 Hz, mono, s16, 64 kb/s (visual impaired)
Stream #0:3[0xcd](eng): Subtitle: dvb_subtitle ([6][0][0][0] / 0x0006)
Stream #0:4[0xfa]: Unknown: none ([5][0][0][0] / 0x0005)
Stream #0:5[0xd2]: Unknown: none ([11][0][0][0] / 0x000B)
Stream #0:6[0xd7]: Unknown: none ([13][0][0][0] / 0x000D)

sslunn
03-15-2013, 09:07 PM
Hi Stuart,

Let us know a few things & we'll be able to help:


The device profile that is assigned to your TV in Mezzmo. Go to the Media Devices dialog to see this.
The FFmpeg information on one of the video files that no longer plays with Mezzmo v3.0.2.0 (but did play with an earlier version of Mezzmo). Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.
Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Go to the Transcoding Settings dialog and delete your transcoded files. Now try to stream the above video to your TV and when it fails to play, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.


Hi Paul

I am no in contact with Peter from support

many thanks

Stuart

keep up the good work :)

Paul
03-16-2013, 06:41 PM
Thanks for letting know, Stuart.