Invalid File Error

[sunny5055]

Hi,

I am using the latest version.

When i try to play a file from my LG smart tv its starts playing but then suddenly gives me error " This file is invalid".
I try replay the same file it plays again.

This error is doesnt come very often. But mostly happens with MKV files.

I used to get the same error on older versions when i try to forward any video.

I am on Windows 8.

Any help to fix this ?

Thanks
Sunny

[Paul]

Hi Sunny,

Please download & install the latest version of Mezzmo (v3.1) and try again. Go to the Transcoding Settings dialog and delete your transcoded files. Try streaming again. If no success, then right-click on the MKV file in Mezzmo and click 'Get FFmpeg Information'. Post that information here. Also, tell us the device profile assigned to your TV in Mezzmo. Go to the Media Devices dialog to see this.

[sunny5055]

Hi,

I installed the latest version. Didnt face the issue till now. But now when i am playing MKV files suddenly it stops playing. I have to restart playing the video again.
Anything i need change in the settings.

Thanks
Sunny

[sunny5055]

Hi

Got the Invalid file error again. Here is the ffmpeg info

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Mar 4 2013 17:38:17 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
Input #0, matroska,webm, from 'video.mkv':
Metadata:
creation_time : 2013-02-24 20:12:57
Duration: 02:24:28.83, start: 0.000000, bitrate: 672 kb/s
Stream #0:0: Video: h264 (High), yuv420p, 608x256 [SAR 1:1 DAR 19:8], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0:1: Audio: aac, 48000 Hz, stereo, fltp (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 21, 100
---> Frame rate: 23.98
---> Aspect ratio: 19:8

[Paul]

Hi Sunny,

Thanks for reporting this. Please turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Stream the MKV file again to your LG TV and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[sunny5055]

Hi,

Got the error again. I have sent the logs to the support.

[Paul]

Thanks - we'll analyse your logs and respond back via email.

[c0urier]

Did you find a solution for this?

My errors started coming after the last two updates. The first update started writing mpegts after most of my MKV files, and they couldn't play anymore. Then after that a new update came, all files looked fine again, but still wont play.

[Paul]

Try this: In Mezzmo, go to the Media Devices dialog and edit your device. In the Device Settings dialog, go to the Transcoding tab and delete your transcoded files. Next, go to the Advanced tab and click the Default Settings button. Click OK to save your changes. Try streaming now. If still a problem, then please post the FFmpeg information on the video you tried to stream. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'. Also tell us the device profile that is assigned to your device.

[c0urier]

Hi Paul sorry for the late reply.

I have tested all the different LG profiles (LG 2012, LG 2013, LG TV) all with the same result. It can't play files it normally could as of my last post.

This is the information on one of the files - it's a .mkv, but is recognized as mpgets in Mezzmo. My Exact TV model: LG_47LM649T-ZB

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
Input #0, matroska,webm, from 'E:\DIR\Hansel and Gretel Witch Hunters.mkv':
Metadata:
creation_time : 2013-05-14 09:06:46
Duration: 01:37:56.19, start: 0.000000, bitrate: 8945 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x800 [SAR 1:1 DAR 12:5], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default) (forced)
Metadata:
title : Movie
Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default) (forced)
Metadata:
title : DD5.1 AC3
Stream #0:2(dan): Subtitle: subrip (default)
Metadata:
title : DANSK
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23,98
---> Aspect ratio: 16:9

[Paul]

Hi c0urier,

It's best we see a set of logs and we'll know what's happening. Set the device profile to 'LG TV'. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Stream the MKV file again to your LG TV and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[c0urier]

Mail has been sent with log files.

[Paul]

Thanks - we'll analyse the logs and report back via email.