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View Full Version : Mezzmo crashes when updating libaries



korjaemin
04-16-2013, 01:09 PM
Hi,

The mezzmo crahses whenever I try to do 'Maintain Your Meezmo Libary.' While the Mezzmo is updating the Mezzmo, it looks like Mezzmo crashes itself at the end of the updating.

I am using Mezzmo 3.1.1. I tried to send you the crash log files but I got email delivery failure response after I send an email to support@conceiva.com. Would you please let me know if there are any other email address?

Thank you.

Paul
04-16-2013, 01:18 PM
Our email server will allow attachments up to 10MB in size, so if the crash ZIP file is larger, then that will explain the email response. You can also upload the ZIP file to a filesharing site like mega.co.nz, dropbox or rapidshare and email us the download link to support [at] conceiva [dot] com. Once we get the crash dump, we will fix the problem and send you a patch.

Paul
04-16-2013, 01:21 PM
Just noticed we have received your email with the crash dump zip file - so no need to send it again. We'll respond via email once we fix the crash.