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View Full Version : Mezzmo FC'd after scan



gray10k
05-08-2013, 10:36 PM
After three years and no problems mezzmo keeps force closing everytime it tries to start. My xp server tried to run a spp software protection scan yesterday and after that mexzzmo keeps closing when I try to start it (or on restart with autoload). I have done a repaid re-install but has not resolved the issue. What to do?

Paul
05-09-2013, 09:16 AM
Hi gray10K,

What version of Mezzmo are you running? Latest version is Mezzmo v3.1.1.0. When Mezzmo crashes, you should see a crash window displayed. Click the "Go To Folder" button on this window and email us the crash ZIP file that is in the folder. Email it to us at support [at] conceiva [dot] com. Once we get it, we'll be able to analyze the problem you are having.