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jarrydp
05-12-2013, 11:00 PM
Good day

Ive started having issues after I formatted my Server where I've installed the latest Mezzmo but when I need to stop the server (Because the TV's cant seem see Mezzmo anymore) the whole program freezes and about a minute later i get a window saying the Mezzmo media service could not be stopped (Error Code 1053), please could you help as it is really frustrating.

Paul
05-13-2013, 08:52 AM
Hi jarrydp,

Please send us a set of logs and we'll see what's happening. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server (if it was running). Try to stop your Mezzmo server and wait until it finally displays the error message. Exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.