View Full Version : Itunes import causes Runtime Error

08-10-2010, 01:16 AM
Importing itunes library and playlists; gives me:

Microsoft Visual C++ Runtime Library
Runtime Error!

Progarm: C:\Program Files|Conceiva|Mezzmo|Mezzmo.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Then shuts down the program. When Mezzmo is restarted - loads trial/register screen - then shows program splash, then application screen - then the runtime error pops up again.

I then have to uninstall Mezzmo and restart install. Have had to do this 3 times now...

08-10-2010, 08:42 AM

Can you please send your iTunes library (the XML file) to support (at) conceiva (dot) com? Also, which version of iTunes do you have installed?

08-10-2010, 10:22 AM
itunes version

I've emailed the xml file (it's 15 MB - so hope it gets to you!)


08-10-2010, 10:54 AM
Thanks - got the file. I'll get back to you via e-mail after checking it out.