PDA

View Full Version : Itunes import causes Runtime Error



Spill9t9
08-10-2010, 01:16 AM
Importing itunes library and playlists; gives me:

"
Microsoft Visual C++ Runtime Library
Runtime Error!

Progarm: C:\Program Files|Conceiva|Mezzmo|Mezzmo.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
"

Then shuts down the program. When Mezzmo is restarted - loads trial/register screen - then shows program splash, then application screen - then the runtime error pops up again.

I then have to uninstall Mezzmo and restart install. Have had to do this 3 times now...

Paul
08-10-2010, 08:42 AM
Hello,

Can you please send your iTunes library (the XML file) to support (at) conceiva (dot) com? Also, which version of iTunes do you have installed?

Spill9t9
08-10-2010, 10:22 AM
itunes version 9.2.1.5

I've emailed the xml file (it's 15 MB - so hope it gets to you!)

thanks!

Paul
08-10-2010, 10:54 AM
Thanks - got the file. I'll get back to you via e-mail after checking it out.