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View Full Version : Mezzmo 3.2 in Sharp Aquos LC40LE630E



lluisbru
06-09-2013, 08:23 PM
Hello
Mezzmo has been working correctly since years.
Some weeks ago started working slowly when browsing on the tree (from Sharp TV) and even disconnecting when arrive to 3rd or 4th level.
\Mezzmo\Video\Folders\Series\X Files\Season 1\Episode 1

Sharp TV is automatically detected by Mezzmo as Philips TV 8000 (2011 models) and do not works properly using Sharp Aquos profiles.

Any suggestion?
Thanks in advance
Lluis

Paul
06-10-2013, 11:58 AM
Hi Lluis,

Please send us a set of logs and we'll understand what is going wrong. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your TV and reproduce the browsing problem you mention. When it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

lluisbru
06-14-2013, 12:37 AM
Hi Lluis,

Please send us a set of logs and we'll understand what is going wrong. Turn on logging (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your TV and reproduce the browsing problem you mention. When it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

HI Paul
This patch works perfectly.
Thanks for your support.
Lluis

Paul
06-14-2013, 10:20 AM
Glad that you are up and running now :) Thanks for posting back.