Audio file not supported

[dedum]

Hi,

I am having trouble with playing some files as it would say Audio File not supported.

I have a LG 42LE5500 TV.

Is there a fix to this?

[dedum]

523Here is the log file if you need it anyway

[Paul]

Thanks for the logs. I can see you are streaming an MKV video file. Mezzmo is streaming it directly to your TV. If you TV says 'Audio format not supported', then Mezzmo needs to transcode the audio channel to something compatible for your TV. Please post the FFmpeg information for the MKV file. Right-click on the MKV file in Mezzmo and click 'Get FFmpeg Information'. Once we see this, we can advise on the suitable device profile to use.

[dedum]

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Mar 4 2013 17:38:17 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
[matroska,webm @ 015ce0c0] max_analyze_duration 60000000 reached at 60018245 microseconds
[matroska,webm @ 015ce0c0] Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 015ce0c0] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 015ce0c0] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'C:\Users\Michael\Videos\Tai.Chi.0.2012.BluRay.108 0p.DTS.x264-CHD\Tai.Chi.0.2012.BluRay.1080p.DTS.x264-CHD.mkv':
Metadata:
creation_time : 1970-01-01 00:00:02
Duration: 01:38:07.55, start: 0.000000, bitrate: 11559 kb/s
Stream #0:0(chi): Video: h264 (High), yuv420p, 1920x816, SAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : Tai.Chi.0.2012
Stream #0:1(chi): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Metadata:
title : DTS-CORE 1536K
Stream #0:2(chi): Subtitle: hdmv_pgs_subtitle (default)
Metadata:
title : CHS
Stream #0:3(chi): Subtitle: hdmv_pgs_subtitle
Metadata:
title : CHT
Stream #0:4(chi): Subtitle: hdmv_pgs_subtitle
Metadata:
title : ENG
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 40:17

Hi Paul,

Here is ffMpeg information

[Paul]

Thanks, dedum. It appears your particular LG TV model does not support DTS audio. Try changing the device profile in Mezzmo to "LG TV (2102 models)". Go to the Media Devices dialog and edit your LG TV device listed there to change the device profile. Let us know how you go.

[dedum]

It works thanks

[Paul]

Glad to hear you are up and running now :)