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oldschool
07-04-2013, 04:13 AM
hi when deleting files that I have in my share folder with mezzmo updates in mezzmo but not on my lg tv they are still showing up there on the lg tv after deleting them from my computer or remove them from the share folder need help please

Paul
07-04-2013, 07:53 AM
Your LG TV may be caching the contents of the folder. Try going up a folder on your LG TV and then going back into the folder again.

When you delete files from your computer, you can make sure your Mezzmo library is up-to-date by running Maintain Library in Mezzmo. Make sure the 'Remove missing files' checkbox is checked in the Maintain Library dialog.

oldschool
07-04-2013, 10:32 AM
hi paul if I go to my lg smart share contents type to view the files the files that I have deleted from mezzmo are still there showing up if I go to the linked device and go into mezzmo from there the files are not there but still showing up in the smart share type view which I like browsing the files from there i have tried Maintain Library with 'Remove missing files' checkbox checked but they wont clean up from there

Paul
07-04-2013, 06:35 PM
Are the deleted files listed in the folders/playlists in Mezzmo?

What happens if you turn the TV off and on? Are the deleted files listed now on your TV?

oldschool
07-05-2013, 12:13 PM
Are the deleted files listed in the folders/playlists in Mezzmo? no they are not listed in the folders/playlists in Mezzmo that's updated right away its in the lg content type view were they still show up after deleting them from my computer they do update after some time I seen now but it takes long from a 1 hour to a few hours and sometimes does not update to the next day when I delete them from my computer and update mezzmo the artwork does get removed from my tv but the files are still there for some time after I guess my tv could be caching the contents of the folder and it takes some time to be updated

Edit : the problem am having now with mezzmo is my metadata being auto update by mezzmo its not working right it does not get a lot of the metadata for my files and the ones it does get are not correct or different language and artwork

Paul
07-05-2013, 02:44 PM
OK - sounds like your lG model is wrongly caching your folder content. I'm not sure we can do anything about this. Mezzmo always delivers the current contents of your folders to your devices.

Regarding your metadata and artwork, go into the folder in the Mezzmo app. Do you see the right artwork and metadata?

oldschool
07-05-2013, 08:56 PM
Mezzmo app is were the artwork and metadata not correct or different language and artwork I have to manually add the stuff metadata and artwork myself

Paul
07-06-2013, 07:59 AM
OK - thanks for reporting this. We have fixed this issue for the upcoming version, Mezzmo v3.3. We are expecting it to be released next week.

oldschool
07-07-2013, 02:53 AM
ok thanks paul would you guys be also adding Blu-ray iso support on the new mezzmo version 3.3.

Paul
07-07-2013, 10:53 AM
Sorry - no Blu-ray ISO support for Mezzmo v3.3. It is certainly on our development task list & we'll include it for an upcoming version.

oldschool
07-08-2013, 02:21 AM
ok thanks paul I wanted to ask you am using the free trial mezzmo I going to buy the full version are all upgrade free to newer version or would I have to buy again if a newer version comes out

Paul
07-08-2013, 08:08 AM
Our upgrade policy - http://forum.conceiva.com/showthread.php/3875-Mezzmo-Upgrade-Policy