updated to v3.4 - now getting format not supported

[Imaginos]

Files that played fine before the upgrade suddenly don't now.

Delays, then says

Format Not Supported!
Codec: WMV2

was that removed from 3.4?

[Paul]

Hi Imaginos,

We'll need some more information:


What device are you streaming to?
What device profile is assigned to this device in the Media Devices dialog?
What is the FFmpeg information for one of the video files that does not play now? Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

[Imaginos]

Device is a Samsung UN55ES6500FXZA television
Profile is Samsung E

FFmpeg info for a failing video is below:

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
[wmv3 @ 0035f340] Extra data: 8 bits left, value: 20
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, asf, from 'F:\Cam Footage\odd\br2\Vid1.wmv':
Metadata:
copyright :
Buffer Average : 286099
WMFSDKNeeded : 0.0.0.0000
DeviceConformanceTemplate: MP@HL
NumberOfFrames : 45087
WMFSDKVersion : 12.0.9200.16384
IsVBR : 1
VBR Peak : 4098950
title : Video1
comment :
encoder : Lavf55.12.102
Duration: 00:25:04.49, start: 0.000000, bitrate: 1969 kb/s
Stream #0:0: Video: wmv3 (Main) (WMV3 / 0x33564D57), yuv420p, 768x432, 29.97 tbr, 1k tbn, 1k tbc
Stream #0:1: Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 128 kb/s
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: -99, 1
---> Frame rate: 29.97
---> Aspect ratio:

[Paul]

Thanks for the information. Please email us at support [at] conceiva [dot] com for an updated device profile.

[Imaginos]

Email sent. Thanks!

[Paul]

Thanks - got your email & we'll send the updated device profile shortly.

[Imaginos]

Applied the 3.4.1 update and the issue was resolved! Thanks for the quick turnaround on this.

[Paul]

Glad that worked. Thanks for the confirmation :)