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View Full Version : Transcoding problem with LG 47LE8500 and DTS



lars@twinox.se
08-26-2010, 02:31 AM
Hi !

I'm trying to play a mkv video file coded with H.264/DTS but since LG TV's currently doesn't support DTS it needs to be converted to another sound format like Dolby Digital or AAC.

The problem is that I can't get transcoding to work with mezzmo. When I'm trying to play the video file, the TV only reports "Unsupported format".

Any ideas what may be wrong?
--

Thanks in advance
Regards, Lars.

Paul
08-26-2010, 08:52 AM
Hi Lars,

Can you please send us an email with the FFmpeg information on one of those video files (in Mezzmo right-click on a file and use the "Get FFmpeg Information" command).

Also, I'd like to see a log file to work out what is going wrong. Can you please turn on diagnostic logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging), then try to browse Mezzmo using your player, stop the server and send the logs to support (at) conceiva (dot) com, and I'll get back to you.

lars@twinox.se
08-27-2010, 10:26 AM
Hi, you should have all the requested info in a mail now. Thanks!

Regards, Lars

Paul
08-27-2010, 10:59 AM
Got it, Lars. Thanks. We'll check it out shortly.