View Full Version : WD TV Live not working with 2.1.9

08-26-2010, 12:18 PM
This evening I upgraded to 2.1.9 from 2.1.8. After that my MP4 movies no longer play on my WD TV Live. I then rebooted my computer, but that didn't fix the problem. Then I uninstalled 2.1.9, deleted any Conceiva folders and profiles, and then reinstalled/reregistered 2.1.9. I changed my network connection speed for the WD TV Live profile in Meezmo to match what I had before, but MP4's still do not play. I can navigate my collection of movies and view the movie thumbnails/artwork, but if I try to play a movie all I get is a black screen. The time bar does not move.


08-26-2010, 12:25 PM
Hi John,

Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging), then try to connect & play a files that does not. After that, please stop the server and send in the logs for further investigation. That will help me understand what's going wrong.

08-26-2010, 09:23 PM
Thanks Paul. I sent my log files in yesterday.


08-27-2010, 10:47 AM
Thanks, John. We'll check them shortly.

08-27-2010, 12:08 PM
I tried a few mp4s here on my WDTV Live and had no problem. This could be based on the specific codecs used in those mp4 files you used. Try posting the ffmpeg info of a failed file. Mines are using H264 (Profile 3.0 or 3.1, I forgot) and AAC audio.