Can't fast forward since update?????

[eldeniro]

Hi, been using mezzmo for ages with my Samsung D8000TV since the last update, I am having issues where I cannot time search or fast forward files, if I watch part of the show then back out the select the file again, I can fast forward.
I know it's not my tv or the files as nothing else had changed since updating Mezzmo.

Please fix, it's very annoying

[Paul]

Let us know:


the device profile assigned to your TV. Check the Media Devices dialog to see this.
the FFmpeg information for a video that has this problem. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

[eldeniro]

Hi Paul

It's every single video file from avi to mkv, I have to open the video then back out, on the third time I open the same video I can then fast forward and use time search, I have changed nothing but upgraded mezzmo to the latest version. It's definately the upgrade as I have changed nothing else, I even went back to older files that I have watched before and same issue.

Device profile is SamsungD

ffmpeg version N-50460-g393dcbf Copyright (c)2000-2013*the FFmpeg developers

* built on*Jun 27 2013 17:34:56*with gcc 4.6.2 (GCC)

* configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib

* libavutil***** 52. 17.103 / 52. 17.103

* libavcodec**** 54. 92.100 / 54. 92.100

* libavformat*** 54. 63.102 / 54. 63.102

* libavdevice*** 54.* 3.103 / 54.* 3.103

* libavfilter ****3. 41.100 /* 3. 41.100

* libswscale***** 2.* 2.100 /* 2.* 2.100

* libswresample** 0. 17.102 /* 0. 17.102

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\family.guy.1205.hdtv-lol.mp4':

* Metadata:

*** major_brand**** : isom

*** minor_version** : 1

*** compatible_brands: isom

*** creation_time** :*2013-11-17 16:37:46

* Duration: 00:20:53.03, start:*0.000000, bitrate: 471 kb/s

[Paul]

You missed posting all the FFmpeg information. Can you re-post the full FFmpeg information for a file that does not let you FF/REW first time playing.

Also, right-click one the video in Mezzmo and click Properties. On the Properties dialog, go to the Transcoding tab and you should see a transcoded file listed there. Select it and click 'Get FFmpeg Information'. Please post that information as well.

[eldeniro]

ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
libavutil 52. 17.103 / 52. 17.103
libavcodec 54. 92.100 / 54. 92.100
libavformat 54. 63.102 / 54. 63.102
libavdevice 54. 3.103 / 54. 3.103
libavfilter 3. 41.100 / 3. 41.100
libswscale 2. 2.100 / 2. 2.100
libswresample 0. 17.102 / 0. 17.102
Input #0, avi, from 'E:\Hostages.S01E08.HDTV.XviD-AFG.avi':
Duration: 00:42:26.04, start: 0.000000, bitrate: 1268 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 640x360 [SAR 1:1 DAR 16:9], 23.98 tbr, 23.98 tbn, 23.98 tbc
Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, s16p, 128 kb/s
Metadata:
title : Hostages.S01E08.HDTV.XviD-AFG_360p.audio
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 5, 15
---> Frame rate: 23.98
---> Aspect ratio: 16:9 PAR=1:1


When I go to properties on the file the transcoding section is blank and get FFmpeg information is greyed out.

[Paul]

Thanks for the information. This AVI file is supported by your TV model so Mezzmo streams it directly to your TV without any transcoding and your TV plays it fine. However, Samsung D-series TVs have an annoying feature in their firmware where they only support FF/REW & Time Search for certain video formats (MKV, MPEG-TS). Try pre-transcoding the AVI to MKV (matroska) and see if that allows you to FF/REW & Time Search. To pre-transcode the AVI, right-click on the AVI in Mezzmo and click 'Pre-transcode Files'. See this FAQ for more information - http://forum.conceiva.com/showthread.php/6025-Tutorial-Pre-transcoding-Files

The reason this has started since the last update is that the Samsung D device profile has been updated to include more formats that Samsung D-series TVs support, so that transcoding is reduced.

[eldeniro]

Well I will be changing media streaming software then, I never had an issue before so why change it??
It happens on every single file. My tv played all files so it didn't need updating?

Can I roll back my upgrade?

[eldeniro]

Also if what you are saying is true, why? On the third time I open the video I have ffw/red???

[Paul]

Also if what you are saying is true, why? On the third time I open the video I have ffw/red???

Interesting. It's best we see a set of logs and we'll find out what's happening. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread.php/419-FAQ-How-to-turn-on-diagnostic-logging). Go to the Media Devices dialog and edit your Samsung device. On the Device Settings dialog, go to the Transcoding tab and delete all transcoded files. Start your Mezzmo server and stream the AVI to your TV. When it fails to let you FF/REW as you mention, then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[eldeniro]

I can't be armed to go through all that trouble, can I just roll back to a previous version that worked :?

[Paul]

can I just roll back to a previous version that worked :?

Sure - previous versions are listed here: http://forum.conceiva.com/showthread.php/6026-FAQ-How-to-download-older-versions-of-Mezzmo

[eldeniro]

Installed the version before your update and it's fine again, you might want to fix what ever is causing this problem as I'm sure I won't be the last to complain.

[Paul]

Thanks for alerting this to us. We'll check out the differences and fix it up.